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AzzleeReviews 11,169

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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16,880 reviews

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Illinois
3 reviews
0 helpful votes
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BAD service!
February 23, 2024

First of all the clothes are of good quality but that is all the good I can say about the company. I got a navy blouse when I ordered a white one different style and everything. I was a little leery after I placed my order because I did not a confirmation for quite awhile. I placed my order and you waited at least 2 weeks to tell me something was out of stock and you wanted to know if I wanted to wait for it to come back in stock to send the entire order. I needed these for a trip. It would have been nice to know sooner. Please advise about this navy blouse cute but I didn't order it.

Date of experience: February 16, 2024
Florida
1 review
0 helpful votes
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It's easy to shop. I wish I researched the fabric and sizes better. I did use the chart and measurements.
One too was still too small. The other in the same size fit.

Date of experience: February 16, 2024
Pennsylvania
1 review
0 helpful votes
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All good quality
February 16, 2024

Very good
Liked the style of it all color and fit is good

Date of experience: February 16, 2024
PF
1 review
0 helpful votes
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Returns
February 23, 2024
Updated review

I contacted customer service to return shorts. I chose which option worked best for me. I have never heard back. So now I have a pair of shorts that don't fit, no way to return and am out the money.

Date of experience: February 16, 2024

This is my first order
January 27, 2024
Previous review

This is my first order. Will see how well the shipping goes.

Date of experience: January 27, 2024
New York
1 review
0 helpful votes
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Too small
February 23, 2024

Everything I ordered was WAY too small. I ordered bigger than my usual size but I coukdnt even button the shirts. The pants fit but are a tad snug. I'm not ordering ever again

Date of experience: February 16, 2024
Indiana
1 review
0 helpful votes
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Can't return items
February 23, 2024

I ordered a big amount and received it. But I need to return the items and suddenly they don't want to send an email on how to return.
Your website says easy returns. Liars

Date of experience: February 16, 2024
Georgia
1 review
0 helpful votes
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A Happy Customer
February 16, 2024

The shopping experience was a pleasure. I ordered 4 items. The order was promptly processed and mailed out quickly. I received an email when my order was on the way.

Date of experience: February 16, 2024
Florida
1 review
1 helpful vote
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Totally dismayed!
February 23, 2024

I never received the order so needless to say I am extremely disappointed, dissatisfied, and downright upset about it! I even sent an email advising you that it failed to arrive to no avail. Should you rectify by sending the aforementioned order before posting this to your public survey, I am happy to either edit this survey or complete another. Not as worried about the payment as receiving this order!

Date of experience: February 16, 2024
Washington
1 review
1 helpful vote
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What happened to my order?
February 22, 2024

I haven't received my order nor have I received a response to my emails asking what happened and where are my dresses. I was charged in mid January but have nothing. Needless to say I have nothing good to say about the company or their products. If they are on back order or something they could at least respond with that. But so far NOTHING. I'm very disappointed. POOR customer service!

Date of experience: February 15, 2024
Colorado
3 reviews
0 helpful votes
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I am still waiting for customer service to help me

Date of experience: February 15, 2024
Michigan
1 review
0 helpful votes
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Items never received
February 22, 2024

I tried to contact regarding my shipment, can only email. Have not received my items.

Date of experience: February 15, 2024
Canada
2 reviews
0 helpful votes
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Parcel
February 22, 2024
Updated review

Still haven't received my first order from a couple of months ago good looking clothes

Date of experience: February 15, 2024

Easy peasy!
January 28, 2024
Previous review

Easy peasy! 😊

Date of experience: January 28, 2024
Indiana
1 review
0 helpful votes
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Very dissatisfied
February 22, 2024

I placed my order but never received anything from them. Now I need to find out if they charged my credit card.

Date of experience: February 15, 2024
New York
2 reviews
0 helpful votes
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Quick turnaround time for the order...no problem with that.

Date of experience: February 15, 2024
Illinois
1 review
0 helpful votes
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Easy shopping
February 15, 2024

It was quick and easy. I hope quality of the products and promise of delivery will be as good.

Date of experience: February 15, 2024
North Carolina
2 reviews
0 helpful votes
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Awesome
February 15, 2024

My blouse was beautiful I received nice complements

Date of experience: February 15, 2024
Massachusetts
1 review
0 helpful votes
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Timely Delivery
February 15, 2024

I love it!Fits well & looks just like it's advertised---

Date of experience: February 15, 2024
Canada
1 review
0 helpful votes
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Very Dissatisfied
February 22, 2024

It has been a very frustrating experience with no resolution.

Date of experience: February 15, 2024
Texas
1 review
0 helpful votes
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Excellent service
February 15, 2024
Updated review

Very nice products and service
I asked for expedited delivery and get beautiful dress for my holidays

Date of experience: February 15, 2024

Hope on the fast delivery
January 29, 2024
Previous review

Hope on the fast delivery

Date of experience: January 29, 2024
Texas
1 review
0 helpful votes
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NA
February 14, 2024

NA- I don't recall. I don't want to do this anymore

Date of experience: February 14, 2024