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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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It was Great clothes. Like style. Received order in time.
As I said before the order came swiftly and it is now my favorite sweater!
Long wait but worth it. The top is really pretty and I can't wait for warm weather to show it off.
Though the dress was the perfect colour for me, the size XL did not fit.
Very happy with my purchase. Prompt delivery after a flawless ordering process.
Every thing seemed to be shipped then finally got and answer that it was cancelled, which I had asked if they were not able to get it to me in time. But the back and forth of not knowing if it was actually shipped or not was very disappointing in their service.
It has been Ok but I think the sizing needs to be adjusted and quality control could be improved on.
I would really like to return these items. Thank you for letting me know how I may do this. I would only like to keep the pink T-shirt with the dragonfly on the front. Please let me know how I reach customer service to do so.
Ordering was easy. The price was great. The fabric quality is not great. I would of rather of paid a bit more for better quality fabric.
Sizzler knows I have not received my purchase and isn't doing anything about it
Very poor quality and material was very thin and it took forever to get my order.
Shirt never arrived, pants are pink not khaki, not readily returnable.
Product on back order. Was told I would receive order within two to three weeks.
Easy to use and found my cart when I came back later to order. Thanks! The items all came quickly and were just as I had ordered.
I ordered a dress around $55. It was too small. I immediately emailed the company to find out how I could return for a larger size. They emailed me back and said I would have to pay the return shipping or I could keep my item and they would issue a gift card. I took them up on the gift card option and they have never responded back to me. I have emailed them several times with absolutely no response.
I ordered this blouse relying on the sizing information offered. It was at least 2 sizes too small. To date, I cannot get this company to respond. Additionally, I was not sent a receipt with any valuable usable information on it. Please tell me how to exchange this blouse for the proper size. Or return it for credit.
That you for your help.
Fantastic choices. Wish they had back views and a little more accurate material description
For the most part sizes are accurate. Some colours not as vibrant as photo but most are great. I found almost everything I order to be well made
It would be good to show the back of all items. It took about 3 weeks to receive my items and there was no way to track it. I was not too concerned because I had read that on other reviews
It would be good to show the back of all items
Order came as promised. Fit according to size ordered
I was disappointed with the long wait time for delivery after placing my order and especially with the poor quality of one of the sweaters.
The site is easy to navigate and makes shopping for sweaters easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members