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AzzleeReviews 11,141

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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16,880 reviews

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Michigan
1 review
0 helpful votes
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Terrible returnnpolicy
March 2, 2024

Still have not received credit for merch returned same day

Date of experience: February 21, 2024
Minnesota
1 review
0 helpful votes
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I need to return items and have asked for a return label/address to return and have not heard back yet. Please send me a return label.

Date of experience: February 20, 2024
Iowa
1 review
0 helpful votes
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Beautiful shirt but runs really small
February 20, 2024

I ordered two shirts because people said they ran small. When they arrived they were both small and I had to send them back.

Date of experience: February 20, 2024
New Hampshire
1 review
0 helpful votes
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I would have liked to know the material that the dresses were made in.

Date of experience: February 20, 2024
Colorado
1 review
0 helpful votes
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Nothing
March 1, 2024

I have two items I'd like to return. Please tell me how to do this

Date of experience: February 20, 2024
Massachusetts
1 review
0 helpful votes
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Poor quality poor sizing.
March 1, 2024

1. Dress too big and of poor quality.
2. Drew's too small also poor quality.
3. Received the wrong pants.

Date of experience: February 20, 2024
West Virginia
1 review
0 helpful votes
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Too big
March 1, 2024

Not true to size- both dresses a small - one too big and one too small

Date of experience: February 20, 2024
North Carolina
1 review
0 helpful votes
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Easy to order
February 19, 2024

Easy to order. Beautiful print on the top. I received it in a prompt manner.

Date of experience: February 19, 2024
Hawaii
1 review
0 helpful votes
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Petite
February 19, 2024

Fun variety of styles but most of the clothes will be too long for 5 feet tall people.

Date of experience: February 19, 2024
North Dakota
1 review
0 helpful votes
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Boho dress
February 29, 2024

Order never came. Got this email to tell how my experience was. Emailed service. Was told it was out of stock. Then emailed again saying I want a full refund. They emailed and said it was going to take 30 days. If I don't get the full refund in 30 days, to email again! WTF?

Date of experience: February 19, 2024
Florida
2 reviews
0 helpful votes
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Low Average
February 29, 2024

Don't expect to easily return a purchase. Azzlee will lowball you to keep an item that doesn't fit or you don't like.

Date of experience: February 19, 2024
California
1 review
0 helpful votes
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Be very careful
February 29, 2024

When I need to see a previous page, your program sends me back to page 1 and I have to scroll to the page I need to see. When I get some page numbers to click on, the range is limited, and I can only go 2-3 pages at a time. This is a waste of time and very frustrating. I need to delete items or change size etc before I see my completed order page. Also, showing which item(s) are out of stock would save time and frustation for your customer. Ive seen only one item marked "out of stock" in all the scrolling Ive done today bc I did not know that 4 or 5 items in my order were out of stock. I don't know what Azz-Lee's procedures are, but I only found out that items in my order were out of stock when I texted you to check status of my order. Would Azz-Lee have put my order aside indefinately without notifying me.? I know I will order from Azz-Lee again bc I like your clothes, but now I know how much work it may be to have my order fulfilled and shipped. Interested to see what happens as my first order ships.

Date of experience: February 19, 2024
Canada
1 review
0 helpful votes
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Satisfied
February 19, 2024

Dress is lovely and fits well...waiting for my next order...thank you

Date of experience: February 19, 2024
California
1 review
0 helpful votes
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Not What it Appears
February 29, 2024
Updated review

The clothes do not look like high quality. They are not 100% natural fibers and are not supposed to be put in the dryer. The elastic band around the pants does not look like it will last long, and the pants are way too long. I am not at all satisfied with this purchase! There was no info on how to return ites. Beware!

Date of experience: February 19, 2024

I like the clothes and hope I will like them as much...
January 27, 2024
Previous review

I like the clothes and hope I will like them as much when they arrive!

Date of experience: January 27, 2024
Georgia
1 review
0 helpful votes
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Cheap fabric
February 29, 2024

Cheap fabric for the price. No return information provided.

Date of experience: February 19, 2024
Indiana
1 review
0 helpful votes
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Anxious!
February 19, 2024
Updated review

Never used the site before,I was worried it was a scam. Took awhile to GRT here but when it came was very happy with everything!

Date of experience: February 19, 2024

Fast and easy
February 2, 2024
Previous review

Fast and easy

Date of experience: February 2, 2024
Greenland
1 review
0 helpful votes
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Not the Color
February 19, 2024
Updated review

It's a nice shopping experience and the delivery was nice to. Very fast!

Date of experience: February 19, 2024

It's a very nice shopping experience
January 27, 2024
Previous review

It's a very nice shopping experience

Date of experience: January 27, 2024
California
1 review
1 helpful vote
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The clothes seem to be of fairly good quality for the price, but sizing does not match the guides! Everything runs small. If you try to return or exchange sizes, they make it more than difficult to do so! They will not give a return address and if they end up providing that (after many communications), you return at your own expense and they will not guarantee a full refund! They offered $5 to keep the item!
Way too much time spent trying to negotiate a return/ exchange over email, with no satisfaction! Will never order from them again!

Date of experience: February 19, 2024
Colorado
1 review
0 helpful votes
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Unsatisfied
February 26, 2024

Clothes are cheaply made and I will not wear them and will not shop this site again

Date of experience: February 19, 2024
Texas
2 reviews
0 helpful votes
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Have yet to receive this order.
February 18, 2024

Haven't received order.

Great choices. Affordable prices

Date of experience: February 18, 2024