business logo of Azzlee

AzzleeReviews 11,141

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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Lace tank love the look under shirt
February 24, 2024

Good experience for a great product I needed this and it was great

Date of experience: February 24, 2024
Canada
1 review
0 helpful votes
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GOOD SITE, BUT...
February 23, 2024

The site is easy to navigate. Keep up the good work. That being said, I still received the wrong t-shirt.

Date of experience: February 23, 2024
Mississippi
1 review
0 helpful votes
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Sorry everything didn't fit
March 4, 2024

Love the styles, but most pieces were too small for me

Date of experience: February 23, 2024
Pennsylvania
1 review
0 helpful votes
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Trying to see things as basic as do pants have back pockets is harder than it should be

Date of experience: February 23, 2024
Maryland
2 reviews
0 helpful votes
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Bad advertising
March 4, 2024
Updated review

I placed my order on January 30th and by my calculation it's been 17 business days, and yet I've had no update of any kind. When checking your Website, it says my order is "Processing" which it's been saying since day one!

Date of experience: February 23, 2024

This is my first order with you, I'm looking forward...
January 30, 2024
Previous review

This is my first order with you, I'm looking forward to receiving the capri pants. Your website was extremely easy to use.

Date of experience: January 30, 2024
Florida
1 review
0 helpful votes
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Not what i expected
March 4, 2024
Updated review

Only ordered one to make sure they were what I wanted, they were not as advertised in my opinion

Date of experience: February 23, 2024

Shipping after 3 pairs much fairer, the thing about...
February 6, 2024
Previous review

Shipping after 3 pairs much fairer, the thing about the cv code confusing, I would have bought more if I knew how they fit, I would have bought four pairs with free shipping both ways

Date of experience: January 30, 2024
Illinois
1 review
0 helpful votes
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Great customer service
February 23, 2024

Easy and beautiful clothing to choose from. One of my items was sold out and it was handled quickly

Date of experience: February 23, 2024
Florida
1 review
0 helpful votes
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Over 20 days.haven't received my order
March 3, 2024
Updated review

Anxious for delivery! Not happy so far. Placed order 22 days ago and need for a wedding.

Date of experience: February 22, 2024

Hoping all will be as advertised and I chose the correct...
January 30, 2024
Previous review

Hoping all will be as advertised and I chose the correct sizes! Anxious for delivery!

Date of experience: January 30, 2024
Pennsylvania
1 review
0 helpful votes
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Unhappy
March 3, 2024
Updated review

The dress did not fit correctly. I have returned it and am waiting for a refund.

Date of experience: February 22, 2024

Super Easy
February 2, 2024
Previous review

Super Easy

Date of experience: February 2, 2024
Minnesota
1 review
0 helpful votes
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Taking a very long time to arrive so I can't comment on the products I ordered

Date of experience: February 22, 2024
Oklahoma
1 review
0 helpful votes
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Delivery
March 3, 2024

Paid cost of product to get early shipping but still took 11 days to receive.

Date of experience: February 22, 2024
New Jersey
1 review
0 helpful votes
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Very Soft Tee
February 22, 2024

I liked the styles and the fabric as cotton. Filling out was simple

Date of experience: February 22, 2024
Minnesota
1 review
0 helpful votes
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I haven't opened it
February 21, 2024

After I tried on the first shirt, I didn't open this one because I would prefer to return it. I would love to know what that process is.

Date of experience: February 21, 2024
Canada
1 review
0 helpful votes
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When I contacted customer service as directed for a refund every person that emailed me offered a discount to prevent my from returning the items. They were not forthcoming with the address needed to return the items for a full refund. Eventually I got fed up and took the discount as the price for a lesson learned - the lesson being not to shop at Azzlee. I now have clothing that looked very nice that I will be donating to charity.

Date of experience: February 21, 2024
South Carolina
1 review
0 helpful votes
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Avoid if you can
March 2, 2024

Well, after I read some reviews I wanted to cancel the order because the order wasn't shipped yet and I contacted customer service by email. I also placed the order for more but luckily was able to cancel that order. I lost $50 plus $9.95 shipment. What a waste of money. I wanted to return them but Azzlee refused to pay shipment. I already paid that and to return would have to pay more. I was finely offered 50% refund but I didn't get it yet. This is what it's called SCAM!

Date of experience: February 21, 2024
Florida
1 review
0 helpful votes
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Great pictures, poor quality
March 2, 2024

I am not a happy customer. I will not order from this company again

Date of experience: February 21, 2024
Ohio
1 review
0 helpful votes
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How do I return it
March 2, 2024

No packing slip, no return instructions how do I return it

Date of experience: February 21, 2024
Canada
1 review
0 helpful votes
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Inferior quality
February 21, 2024

The advertising was good and dealing with the order very efficient. I was very disappointed with the top and the pants were just ok.

Date of experience: February 21, 2024
Florida
1 review
0 helpful votes
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Nice dresses
February 21, 2024

Overall, I would buy from here again. Nice dresses.

Date of experience: February 21, 2024
Missouri
1 review
0 helpful votes
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Cotton pants
February 21, 2024

Service is fine but making a return is difficult. And having to write this review is taking up too much time

Date of experience: February 21, 2024