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AzzleeReviews 11,141

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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Washington
1 review
0 helpful votes
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Poor Quality
March 6, 2024

The product was extremely low quality. I fell for the low price but regretted it

Date of experience: February 25, 2024
Florida
2 reviews
0 helpful votes
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Purchases
February 25, 2024
Updated review

Okay. I would like to exchange shirt sizes. Not sure how to do that.

Date of experience: February 25, 2024

I only hope the clothes work out
February 4, 2024
Previous review

I only hope the clothes work out.

Date of experience: February 4, 2024
Texas
1 review
0 helpful votes
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Great dress, looks good
February 25, 2024

Everything arrived on time and fit perfectly. Will be wearing this to my daughter's wedding in July

Date of experience: February 25, 2024
California
1 review
0 helpful votes
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Don't buy from this company. I believe they send items too small and returns are almost impossible

Date of experience: February 25, 2024
Colorado
1 review
0 helpful votes
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Adequate
February 25, 2024
Updated review

Custoumer service explained how to return item
I. Did not like that I had to pay to return
Will not order anything in fight

Date of experience: February 25, 2024

Easy and fast
February 3, 2024
Previous review

Easy and fast

Date of experience: February 3, 2024
Maryland
1 review
0 helpful votes
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Slow response to return blouse. Still waiting for address to return item.

Date of experience: February 25, 2024
Texas
1 review
0 helpful votes
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GREAT!
February 25, 2024

Great experience, very timely, good quality and an easy process.

Date of experience: February 25, 2024
Florida
1 review
0 helpful votes
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Customer service spotty
March 6, 2024

I emailed to request a return address, stating clearly that I wish to return all the items. Two subsequent emails were sent, offering me respectively, 30% discount and then 50% to keep the items the items were cheaply made, and I was not interested. I have returned the order and I'm waiting for a refund.

Date of experience: February 25, 2024
Wisconsin
1 review
0 helpful votes
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Haven't received my$$ refund on returned items. Hard to communicate with them. Not black and white on their return and refunds procedures

Date of experience: February 25, 2024
Arizona
1 review
0 helpful votes
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Blue & white blouse receivedm
February 25, 2024

Love the style, color & price!
I have no problem with the blouse, but I have not tried it on yet.

Date of experience: February 25, 2024
Canada
1 review
0 helpful votes
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We ordered other items and are leaving March 4th for our trip. I would hope that we get the items within a month of purchase.

Date of experience: February 25, 2024
Washington
1 review
0 helpful votes
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When
March 5, 2024

My order hasn't arrived. My order is not here where is my order

Date of experience: February 24, 2024
California
1 review
0 helpful votes
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The pants fit nicely. Other than taking longer than I expected to get her, I'm happy with the pants.

Date of experience: February 24, 2024

So far pretty good
February 4, 2024
Previous review

So far pretty good. Looking forward to seeing the quality of the pants.

Date of experience: February 4, 2024
Florida
1 review
0 helpful votes
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Difficult to return
March 5, 2024

Hated the fit. Tried immediately to return the dress. Took so long to get anyone to even acknowledge this. Then trying to get address to return was very frustrating.

Date of experience: February 24, 2024
Oregon
1 review
0 helpful votes
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Disappointed. Not shopping this company again. All products say they must be hand-washed. I don't have time for that.

Date of experience: February 24, 2024
New York
1 review
0 helpful votes
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Won't order again. Have to return 2 items. Dress was very pretty too bad it was see through

Date of experience: February 24, 2024
New Hampshire
2 reviews
0 helpful votes
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Clothes for Aruba
February 24, 2024

The clothes are very cute and my style. I will probably order again at some point for summer clothes

Date of experience: February 24, 2024
Georgia
1 review
0 helpful votes
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Care instructions
February 24, 2024

Nice website. Clothes are stylish and seem well made but they have to be washed separately in cold water

Date of experience: February 24, 2024
California
1 review
0 helpful votes
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I had to call to ask where my order was after 10 days, to be told oh we didn't ship it because 1 item out of stock...mso cancelled the whole order

Date of experience: February 24, 2024
Texas
1 review
0 helpful votes
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Easy
February 24, 2024
Updated review

The process to order is easy. The products are amazing. So many great things to choose from.

Date of experience: February 24, 2024

Love the clothes and have shared with others your website
February 19, 2024
Previous review

Love the clothes and have shared with others your website.

Date of experience: February 19, 2024

Love the clothes
February 13, 2024
Previous review

Love the clothes

Date of experience: February 13, 2024