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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Love this site clothes are great will order again soon
This will be returned because of the fit. The sleeves are tight and a larger size would throw everything off.
This is better answered once the dress is received..
First I had trouble placing the order…it didn't want my Discover card, then put my order on hold and processed a second with a different card. After 2 weeks I found out the items were out of stock. Once they finally came in, they were not what I expected and are much too small. And now I have to pay for shipping again to return.
I did not have a good experience. Took to long to get product, could not speak with a live person to address issues and top was not as it seemed on line
They are prompt and getting back with me, but still are not fulfilling what I've asked. I would like a return shipping label so that I may receive my refund.
Beautiful jacket. Have to wait too long between purchasing and delivery.
Not my store preference, will not be a returning to this online store.
It's not like the photograph. The photograph looks like a quality-grade item. It isn't.
Thank you for following up with me related to delayed shipping. I took longer than expected to receive
I'd be happy to rate the service if I had received the items I had ordered and paid for!
Love the styles and ease of use of website
Never received my order what else am i supposed to say why do I need fifty characters
At first I was very skeptical about ordering from a company I had never heard from before. But I will definitely be a repeat customer
They offered me crazy percents to keep the items that have a poor fit. But did finally send me return info.
Tres stressant de ne pas recevoir rien apres avoir payer
You are easy-to-use. Fit was good, not always easy. Flowing fabric. Nice for summer.
Look forward to my purchase. Easy-to-use process. Thank you.
Settled on 50 per cent refund. Not happy about this but this was the best offer they gave me.
Terrible! Will not order from them again. Still haven't received order! Way too long! Are they legit or scam?
Everything is wonderful. Waiting for my next order.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members