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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
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Shipping
Returns
Sustainability
Product
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Read product review and return policy. Poor quality, far too expensive for the fabric and construction. Return policy did not cover shipping.
Overall, it was good. Just took a long time for items to be delivered.
I would like to send clothes back. They don't fit at all.
The clothing is beautiful. It must not be actual US sizing because the sizes I selected should be very oversized and loose fitting, and yet every piece is too tight and doesn't fit me.
Need help returning the items. Waiting to hear back.
Return policy poor. Need to make VERY clear on the site re returns policy and what it entails.
Couldn't get back into the site to look at more dresses
I ordered some summer pants but they look like pajamas. Wasn't pleased. They looked nothing like what was in website
I could not use the dress and when I checked if I could give it as a present, it does not fit our style.All my friends are in their 80s. I expected something different. That is not your fault,but it is very difficult to return something. I would expect a restocking fee, but I can't get a return label.
I have NEVER received my order. The clothes are cute but obviously the company is not interested in client retention.
Package came in reasonably fast -they do not give you any return information in package or phone number to call if I had a number to contact customer service I eould
These clothes are a total disappointment. Poorly made, strange fabrics, and ill fitting. The only thing worse than their clothes is their horrible return policy.
Never received the pants, received the floral sleeveless tank I one package but there were no pants
The clothing looks beautiful. I can't wait to try them on
Easy to order and came in a timely manner and I liked what I received
Horrible company. Cheap ugly clothing. What you see and buy online is not what you get. Colors and designs are hideous and the material is shoddy. Sizes are 3 sizes too small. They give you a hard time returning and offer you 20% off, 30% off, 50% off and a gift card for entire amount if you keep their disgraceful clothing. I wouldn't donate or put these ugly clothes on my dog. Beware of hidden "logistics" fees in place of shipping fee! STAY FAR AWAY from this despicable company.
So far so good, loved the items I bought. Hope they are as cute in person as they are online!
Item was misrepresented as XL but looked and fired like a medium
The pictures make the clothes look a lot more vivid than they are actually in real life. The shipping is quite slow and there is virtually no communication. The shirts I ordered are of decent quality and wash and wear well. I don't think I would ever buy pants again though- that quality seemed much lower. Not sure I would order again. I think I got lucky this time.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members