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AzzleeReviews 11,103

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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16,880 reviews

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Canada
1 review
0 helpful votes
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Poor quality
March 23, 2024

My whole purchase was a complete disappointment and I will never shop here again.

Date of experience: March 13, 2024
Mexico
1 review
1 helpful vote
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Light and airy pants
March 23, 2024
Updated review

Lots of fun styles to chose from. Easy checkout. Had to return a few that didn't fit right. Customer service was very accommodating but a very different experience than dealing with Amazon. More personal...thank you Crystal for your help.

Date of experience: March 13, 2024

Lots of fun styles to chose from
February 15, 2024
Previous review

Lots of fun styles to chose from. Easy checkout

Date of experience: February 15, 2024
District of Columbia
1 review
0 helpful votes
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Unhappy
March 23, 2024

I ordered blue casual solid buttoned pants. They were really nice looking but after a couple of weeks, getting information from you, they were discontinued or backordered. It took a while to get this information from the company. Not happy about that.

Date of experience: March 13, 2024
Missouri
1 review
0 helpful votes
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NO
March 23, 2024

Pants were nothing like the picture, no refund, not returnable, terrible representation of a product

Date of experience: March 13, 2024
Washington
1 review
0 helpful votes
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Delivery time
March 23, 2024

Took way too long to ship the item I ordered. I almost forgot about it, it took so long.

Date of experience: March 13, 2024
Canada
1 review
0 helpful votes
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Disappointed
March 23, 2024
Updated review

Never got the product, I inquired why I had not received and they said the order had somehow been cancelled and the would refund my credit card, and I could reorder, but they have not as yet refunded my credit card and it has been a week, so I am certainly not reordering at this point, I like the stuff on your website but now I am very leery.

Date of experience: March 13, 2024

Good a little difficulty navigating back and forth
February 19, 2024
Previous review

Good a little difficulty navigating back and forth

Date of experience: February 19, 2024
North Carolina
2 reviews
0 helpful votes
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As usual. Cheap knock-offs
March 23, 2024

Clothes look nothing like images online. This company is a scam.

Date of experience: March 13, 2024
Arizona
1 review
0 helpful votes
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Returns
March 22, 2024

This company is fine until you have to return something. For me, it was not cost effective to return an item if I had to pay for shipping.

Date of experience: March 12, 2024
Maryland
1 review
0 helpful votes
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Have not received item or my refund as promised. Will never purchase from this company again

Date of experience: March 12, 2024

Web site very easy to navigate
February 18, 2024
Previous review

Web site very easy to navigate. Selection absolutely beautiful and priced just right. Clothes you can't find in department stores. Very chic!

Date of experience: February 18, 2024
Illinois
1 review
0 helpful votes
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Rude customer service
March 22, 2024

Returned item in Mar 5! Hard to return merchandise! Custom service was rude! Still waiting on my refund!

Date of experience: March 12, 2024
Missouri
2 reviews
0 helpful votes
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Blue striped blouse
March 22, 2024
Updated review

Runs too small. Very disappointed.fabric is nice. Arrived fairly quickly.

Date of experience: March 12, 2024

So far is been great
February 18, 2024
Previous review

So far is been great. I hope delivery doesn't take too long.

Date of experience: February 18, 2024
Illinois
1 review
0 helpful votes
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Partial shipment.
March 22, 2024

I only received 1 dress and 2 shorts. Where is the rest of the order?

Date of experience: March 12, 2024
Greece
2 reviews
0 helpful votes
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Not at all what I expected
March 22, 2024
Updated review

EZ enough to order...but nothing I would ever order again.

Date of experience: March 12, 2024

EZ enough to order
February 25, 2024
Previous review

EZ enough to order

Date of experience: February 18, 2024
Florida
1 review
0 helpful votes
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Very Different & Stylish Women's Clothing!
March 22, 2024
Updated review

Azzlee's products are VERY VERY stylish! They certainly caught my eye! I would love to have more communication about the expected timeframe to receive items. I would also like to see Azzlee review the sizing specs of armholes. I have never experienced such a tight fit in that particular place! I am still waiting on one item from my order. Thanks for listening - I have a feeling Azzlee could become very successful if they address a few items!

Date of experience: March 12, 2024

Couple things of concern: where are you?
February 21, 2024
Previous review

Couple things of concern: where are you? How long will it take to get my order? Please fix the site so that when you change color of an item, it stays with the same selected size (instead of defaulting to small)!

Date of experience: February 21, 2024
Texas
1 review
0 helpful votes
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Cruise CHIC
March 22, 2024

Received the top quickly and it was just as pictured.

Date of experience: March 12, 2024
Texas
1 review
0 helpful votes
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Overall good experience
March 22, 2024

Items priced correctly for the type fabrics and workmanship - really a bargain

Date of experience: March 12, 2024
Texas
1 review
0 helpful votes
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Not what I thought it would be
March 22, 2024

Feeling like it's made of felt. So long it comes to my knees. Pattern is pressed into fabric, looks soooo cheap. I will be returning it!

Date of experience: March 12, 2024
North Carolina
1 review
0 helpful votes
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Shipping
March 22, 2024

From the picture of the shorts I assumed that the material was heavier. My mistake. It took much to long for them to arrive after placing the order.

Date of experience: March 12, 2024
Florida
1 review
0 helpful votes
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Not quality items!
March 22, 2024

The fabrics were not as expected, very cheaply made.

Date of experience: March 12, 2024
Texas
1 review
1 helpful vote
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Stay away
March 21, 2024

All arrived as ordered. I ordered my usual size but these are all cut very small compared to other stores. I had to send them all back, which cost me a fortune! Plus the refund subtracted their shipping costs to deliver the items. This is one of those Chinese rip offs that sell cheap goods under numerous different names. Do not ever order from any of them! I learned my lesson the hard way.

Date of experience: March 11, 2024