business logo of Azzlee

AzzleeReviews 11,084

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
grey star
grey star
grey star
grey star
grey star

Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Patricia X.
Unfollow Patricia X.
Send Message
Share Review
Report Review

Easy to order, price was reasonable and received package in good condition.

Date of experience: March 26, 2024
Arkansas
1 review
0 helpful votes
Follow Gertrude G.
Unfollow Gertrude G.
Send Message
Share Review
Report Review

Pretty different designs
April 5, 2024

Would be helpful if info on order arrived with package in case exchange or return needed

Date of experience: March 26, 2024
Florida
1 review
0 helpful votes
Follow Christine N.
Unfollow Christine N.
Send Message
Share Review
Report Review

Do not use this international company. Photos deceiving, very disappointing and shipping a nightmare. Returning items impossible.

Date of experience: March 26, 2024
Texas
1 review
0 helpful votes
Follow Laura P.
Unfollow Laura P.
Send Message
Share Review
Report Review

Dress Rrvuew
April 5, 2024

I love the dress, but unfortunately it doesn't work for me. I'll be returning it as soon as I can.

Date of experience: March 26, 2024
New Hampshire
1 review
0 helpful votes
Follow Patricia B.
Unfollow Patricia B.
Send Message
Share Review
Report Review

Not happy
April 5, 2024

I was not satisfied with the products and will not order again and also takes awhile for shipping

Date of experience: March 26, 2024
California
1 review
0 helpful votes
Follow Shelley B.
Unfollow Shelley B.
Send Message
Share Review
Report Review

It's a hassle and expensive to return! The dress looks so pretty in the picture, but a terrible difference for real.

Date of experience: March 26, 2024
New Jersey
3 reviews
0 helpful votes
Follow Misty F.
Unfollow Misty F.
Send Message
Share Review
Report Review

Very fast delivery
April 5, 2024

Very quick delivery dress is a perfect summer fit. Nice

Date of experience: March 26, 2024
Canada
1 review
0 helpful votes
Follow Kathy A.
Unfollow Kathy A.
Send Message
Share Review
Report Review

Completely unhappy
April 5, 2024

I never received the dress and did not receive a refund.

Date of experience: March 26, 2024
Virginia
1 review
0 helpful votes
Follow Elizabeth B.
Unfollow Elizabeth B.
Send Message
Share Review
Report Review

Forever
April 5, 2024

I purchased from this website because I liked the clothes. It took 3 weeks to get them. I emailed several times asking about my order to no avail. I would say they ship from China.

Date of experience: March 26, 2024
Oregon
1 review
0 helpful votes
Follow Bonny P.
Unfollow Bonny P.
Send Message
Share Review
Report Review

The product is not here. I get some vague statement about a label being printed but no more information and no responses to queries.

Date of experience: March 26, 2024
Nevada
2 reviews
0 helpful votes
Follow Marilyn E.
Unfollow Marilyn E.
Send Message
Share Review
Report Review

Gray long sleeves blouse
April 5, 2024

Very disappointed in this blouse. It is nothing as shown, horrible material & color.

Date of experience: March 26, 2024
Pennsylvania
1 review
0 helpful votes
Follow Marlene Z.
Unfollow Marlene Z.
Send Message
Share Review
Report Review

I already told this to you.
April 5, 2024

I used the sizing chart and it was totally wrong. I need at least 2 sizes up.

Date of experience: March 26, 2024
Florida
1 review
0 helpful votes
Follow Laura X.
Unfollow Laura X.
Send Message
Share Review
Report Review

Love these pants
April 5, 2024

Unfortunately my lace is ripped in 2 different areas, I will attempt to sew them.

Date of experience: March 26, 2024
Switzerland
1 review
0 helpful votes
Follow K E.
Unfollow K E.
Send Message
Share Review
Report Review

Order never shipped
April 5, 2024

I was forced to cancel an order that never shipped.

Date of experience: March 26, 2024
Idaho
1 review
0 helpful votes
Follow Carol L.
Unfollow Carol L.
Send Message
Share Review
Report Review

Good
April 4, 2024

Good everyone very nice & kept in contact with me.

Date of experience: March 25, 2024
Pennsylvania
1 review
0 helpful votes
Follow Laura Z.
Unfollow Laura Z.
Send Message
Share Review
Report Review

I ordered three items total. Two fit very well and were adorable. The third item was very off as far as sizing, in my opinion, and I had to decide between various options how to deal with this issue. Although I was not completely happy with the options, we worked it out in the end, and I am very happy with two of the three items I ordered! If you have any concerns regarding sizing, I would encourage you to contact the company before ordering.

Date of experience: March 25, 2024
Pennsylvania
2 reviews
0 helpful votes
Follow Katherine M.
Unfollow Katherine M.
Send Message
Share Review
Report Review

The product that I have purchased blouse even to the jacket they look nicer in the picture than what I received.

Date of experience: March 25, 2024
Virginia
1 review
0 helpful votes
Follow Wanda Q.
Unfollow Wanda Q.
Send Message
Share Review
Report Review

Order ran late.
April 4, 2024

The order ran late and I had to shop for another dress and wrap. I left on Friday 3/22 for a destination wedding and the dresses arrived while I was gone. I am going to keep 2 of the dresses but returning one of them. I do not feel that the dresses are high quality. There is no zipper and the fit is different for each one.

Date of experience: March 25, 2024
Texas
1 review
0 helpful votes
Follow Judy O.
Unfollow Judy O.
Send Message
Share Review
Report Review

It took a lot times trying to get my order completed.

Date of experience: March 25, 2024
Alabama
1 review
0 helpful votes
Follow Rebecca R.
Unfollow Rebecca R.
Send Message
Share Review
Report Review

Blouse
April 4, 2024

The blouse was much larger than expected. The material felt like plastic. The color was terrible. Number one it looked nothing like the top pictured on the website. The color on the right side of the top was fine, but on the left it looked like they ran out of color when making it. It looks almost white.

Date of experience: March 25, 2024