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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
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This company seems to be all about money and not caring much about the customer. Sizes are so far off.
Supposedly 1 item was out of stock. Waited 3 weeks received an email did you receive your order? Because 1 item was out of stock we decided for a replacement. There was a price difference and they would cancel my order. Requested a refund. We will see if that happens. Customer service does not have a clue what they are doing.
Not happy with quality of material or customer service
I ordered 4 different articles of the same size. The clothing did not fit! One item was too big, some borderline too small and the blouse l couldn't even pull on. It is made of cheap materials - being rather see through - and l feel it will wear out after wearing/ washing it for only a short time. I asked for 30% off instead of returning it and plan to give the clothing to "Goodwill" - because it is better than having nothing - but not too much! I suspect that these clothing items were irregulars or clothing that was considered a "second".
Disappointed in shipping time and poor fit. Would like to return and get refund
The fabric is the cheapest and poor quality
It doesn't look like what I saw on the website
It took weeks to arrive
There were many beautiful options. I hope my dress arrives as it shows online. The place the order was easy and faster.
My order was placed in mid-February, and it is now April. I haven't seen or had any comments on the order. I just hope it arrives. If I need to send it back, I guess I am out-of-luck. I will NEVER order from this place again.
Not happy with the customer service and I want a refund
Shipping took too long and item was not as pictured.
I had to place order a few times before the CC would work on you system.
The dress is exactly what the picture showed. It's lovely! I have to hem it so I washed it first in cold water and none of the colors faded. They are still rich. And it dried on the hanger without wrinkles.
Shopping was easy. Payment was easy. Receiving item took time.
The order process was quick and easy. However, I ordered the shirt for St Patrick's Day on March 6th and received it on March 23rd. Very disappointed that goods shipped within the United States take weeks to deliver.
PACKAGE ARRIVED MARCH 26. DRESSES ARE BOTH TOO LONG & TOP IS TO TIGHT. I NEED TO RETURN ALL 3 ITEMS.
WAITING TO RECEIVE RETURN LABEL. THANK YOU.
COULD NOT FIGURE OUT HOW TO CONTACT CUSTOMER SERVICE.
I placed my order on 3/4/24….I expected to get my order in time for 4/1/24. Today is 3/26/24 and it has just shipped, minus 1 item. And I cancelled that one. When the other 2 arrive, I'm sending them back….sorry
I did not expect designer pants however I was really disappointed in the quality of the white pants
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.