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AzzleeReviews 11,084

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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16,880 reviews

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Indiana
1 review
0 helpful votes
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Don't use this company
April 7, 2024

This company seems to be all about money and not caring much about the customer. Sizes are so far off.

Date of experience: March 28, 2024
Nevada
1 review
0 helpful votes
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Supposedly 1 item was out of stock. Waited 3 weeks received an email did you receive your order? Because 1 item was out of stock we decided for a replacement. There was a price difference and they would cancel my order. Requested a refund. We will see if that happens. Customer service does not have a clue what they are doing.

Date of experience: March 28, 2024
North Carolina
2 reviews
0 helpful votes
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Returned tops, hopefully for exchange. You need a better return system. We need to know we can return clothes that are miss- sized. I have not heard back.

Date of experience: March 28, 2024
Ohio
1 review
0 helpful votes
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Not happy with quality of material or customer service

Date of experience: March 28, 2024
Michigan
1 review
0 helpful votes
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I ordered 4 different articles of the same size. The clothing did not fit! One item was too big, some borderline too small and the blouse l couldn't even pull on. It is made of cheap materials - being rather see through - and l feel it will wear out after wearing/ washing it for only a short time. I asked for 30% off instead of returning it and plan to give the clothing to "Goodwill" - because it is better than having nothing - but not too much! I suspect that these clothing items were irregulars or clothing that was considered a "second".

Date of experience: March 28, 2024
Texas
1 review
0 helpful votes
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Did not like quality of product
April 6, 2024

Disappointed in shipping time and poor fit. Would like to return and get refund

Date of experience: March 27, 2024
Colorado
1 review
0 helpful votes
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Shipping
April 6, 2024

I was told 10 days it has been 3 weeks since ordering the clothes. Still have not received items and my Credit card was charged

Date of experience: March 27, 2024
Texas
1 review
0 helpful votes
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Doesn't worth what I paid:
April 6, 2024
Updated review

The fabric is the cheapest and poor quality

It doesn't look like what I saw on the website

It took weeks to arrive

Date of experience: March 27, 2024

There were many beautiful options
March 7, 2024
Previous review

There were many beautiful options. I hope my dress arrives as it shows online. The place the order was easy and faster.

Date of experience: March 7, 2024
Tennessee
1 review
0 helpful votes
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My order took THREE Months
April 6, 2024

My order was placed in mid-February, and it is now April. I haven't seen or had any comments on the order. I just hope it arrives. If I need to send it back, I guess I am out-of-luck. I will NEVER order from this place again.

Date of experience: March 27, 2024
California
1 review
0 helpful votes
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Not happy with the customer service and I want a refund

Date of experience: March 27, 2024
Washington
1 review
0 helpful votes
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Would not order again.
April 6, 2024

Shipping took too long and item was not as pictured.

Date of experience: March 27, 2024
Texas
1 review
0 helpful votes
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Liked but don't fit
April 6, 2024

I had to place order a few times before the CC would work on you system.

Date of experience: March 27, 2024
Michigan
1 review
0 helpful votes
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It's perfect!
April 6, 2024

The dress is exactly what the picture showed. It's lovely! I have to hem it so I washed it first in cold water and none of the colors faded. They are still rich. And it dried on the hanger without wrinkles.

Date of experience: March 27, 2024
Oregon
1 review
0 helpful votes
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Shopping was easy. Payment was easy. Receiving item took time.

Date of experience: March 27, 2024

Plenty of inventory
March 7, 2024
Previous review

Plenty of inventory. Easy viewing. Quick order form

Date of experience: March 7, 2024
Maine
1 review
0 helpful votes
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Good
April 5, 2024

I thought it took an unusally long time for me to receive my order. But I was updated as the date got closer for delivery..

Date of experience: March 26, 2024
Tennessee
3 reviews
0 helpful votes
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The merchandise is nice but delivery very slow.
April 5, 2024
Updated review

The order process was quick and easy. However, I ordered the shirt for St Patrick's Day on March 6th and received it on March 23rd. Very disappointed that goods shipped within the United States take weeks to deliver.

Date of experience: March 26, 2024

Easy and quick order process
March 6, 2024
Previous review

Easy and quick order process

Date of experience: March 6, 2024
Tennessee
2 reviews
0 helpful votes
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I NEED RETURN LABLE
April 5, 2024
Updated review

PACKAGE ARRIVED MARCH 26. DRESSES ARE BOTH TOO LONG & TOP IS TO TIGHT. I NEED TO RETURN ALL 3 ITEMS.

WAITING TO RECEIVE RETURN LABEL. THANK YOU.
COULD NOT FIGURE OUT HOW TO CONTACT CUSTOMER SERVICE.

Date of experience: March 26, 2024

Trouble using checkout
March 5, 2024
Previous review

Trouble using checkout.

Date of experience: March 5, 2024
Texas
1 review
0 helpful votes
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Long overdue
April 5, 2024

I placed my order on 3/4/24….I expected to get my order in time for 4/1/24. Today is 3/26/24 and it has just shipped, minus 1 item. And I cancelled that one. When the other 2 arrive, I'm sending them back….sorry

Date of experience: March 26, 2024
Canada
1 review
0 helpful votes
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Unhappy
April 5, 2024

Took almost a month to receive. With o correspondence until the day before they arrived

Date of experience: March 26, 2024
New York
1 review
0 helpful votes
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Poor Quality
April 5, 2024

I did not expect designer pants however I was really disappointed in the quality of the white pants

Date of experience: March 26, 2024