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AzzleeReviews 11,084

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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16,880 reviews

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Washington
6 reviews
1 helpful vote
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I was pretty disappointed because I was notified that the Cori's I ordered were not available. I asked them to ship the top I ordered anyway. The next day I was notified that the top was not available either! What kind of business doesn't stick enough of the things they advertise for sale?

Date of experience: March 29, 2024
New Hampshire
2 reviews
0 helpful votes
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A good experience.
April 8, 2024

Site was easy to manage, goods arrived in reasonable time. I was kept informed of every step.

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
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Great customer service
April 8, 2024

The tracking was not showing up and I reached out to customer service and they made sure I was able to track my package. I did cancel one item from my order that was not shipped, was on back order.

Date of experience: March 29, 2024
Washington
1 review
0 helpful votes
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This dress was too tight in the shoulders, although according to the size chart, the small should have fit. I have had good responses from customer service and have chosen to receive a partial refund rather than pay for return shipping.

Date of experience: March 29, 2024
Texas
2 reviews
0 helpful votes
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Very nice
April 8, 2024

Easy to order but confusing to return. Too many steps in returning.

Date of experience: March 29, 2024
Arizona
1 review
0 helpful votes
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Lots of choice. Hope I chose the right size; however, I'm still waiting for delivery. I got a message saying it was delivered, but tracking says it is in transit. I have contacted customer service so was told to give it a few more days.

Date of experience: March 29, 2024
California
2 reviews
0 helpful votes
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Like the product, slow shipping
April 8, 2024

I really like the products but incredibly slow shipping. It took me six weeks to receive.

Date of experience: March 29, 2024
Louisiana
1 review
0 helpful votes
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Somewhat Slow Delivery
April 8, 2024

I ordered this top early for a special occasion. It was received two days prior to occasion, so I was fortunate. However, in following the shipment on line I felt it was somewhat slow.

Date of experience: March 29, 2024
New Jersey
1 review
0 helpful votes
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Not received
April 8, 2024

I have not received the clothing I chose and paid for back in February.
Very disappointed.

Date of experience: March 29, 2024
Illinois
1 review
0 helpful votes
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Color was not as appeared in photo. I would like to return.

Date of experience: March 29, 2024
Texas
1 review
0 helpful votes
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Disappointed
April 8, 2024

No number to contact anyone only email. Be cautious!

Date of experience: March 29, 2024
Louisiana
2 reviews
0 helpful votes
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Still Waiting
April 8, 2024
Updated review

Ordered dress and skirt on 03/03/2024. Contacted Azzlee through Email 20 days later. They said they were "holding" it because they were "out of stock" on one of my items. I asked them to cancel the "out of stock" item, but send the dress that they were "holding". Well, I received Email stating that they didn't cancel, but sending the whole order. It's now 03/29/2024 and still waiting. As I track the locations of my order, I watched it start in Los Angeles to Orlando to Atlanta and now Irving, TX. It has passed me 2 times! It was an Easter dress. I will need to either shop somewhere local or wear something old, while I wait. But, hey! Easter isn't about dresses is it?

Date of experience: March 29, 2024

Just hope I receive it on time
March 3, 2024
Previous review

Just hope I receive it on time.

Date of experience: March 3, 2024
Colorado
1 review
0 helpful votes
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Long distance
April 8, 2024

Took forever to ship, which didn't happen until I made email contact. One item out of 4 was out of stock and they were going to wait until it came back in stock to ship. Have me a choice to cancel or order different item. Ordered at the beginning of March and finally received near the end of March. Took a long trip on a slow boat from China.

Date of experience: March 29, 2024
Wisconsin
1 review
0 helpful votes
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Expensive return policy
April 8, 2024

I ordered a pair of shorts to small by accident. It was going to cost me 2 dollars less than the cost of the shorts to exchange them.

They responded quickly to my inquiry, but English is not the first language of the who replied and the message were written poorly.

Date of experience: March 29, 2024
North Carolina
1 review
0 helpful votes
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VERY DISAPPOINTING
April 8, 2024

I loved the selection and ordered three dress, a month ago. Promised I would have them in 8-12 days, but I still have not received them. I made contact with 'complaint ' dept. who encouraged me to keep waiting.,,gave me a tracking number which took me nowhere. They have my money and if the dress are not here this weekend, I will be in touch with card company and cancel order. I hope they do show this review.

Date of experience: March 29, 2024
Texas
1 review
0 helpful votes
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Great experience!
April 7, 2024

Shopping was easy and efficient! And I love the clothes!

Date of experience: March 28, 2024
Canada
1 review
0 helpful votes
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Poor quality
April 7, 2024

They were not at all looking je the description & the lace pattern was only on one leg?

Date of experience: March 28, 2024
Arizona
2 reviews
0 helpful votes
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Just ok
April 7, 2024
Updated review

The dresses appear better on line than they do in actual. I

Date of experience: March 28, 2024

Challenging
August 21, 2023
Previous review

I returned 2 of the 3 items I ordered. It is apparent that the company does not want to handle returns and offered 2 other options to compensate. I chose to return the items at my expense for postage. I am still waiting for the company to receive the items and refund the money. We will see,

Date of experience: July 22, 2023
Texas
1 review
0 helpful votes
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Took many days to be here
April 7, 2024

Everything was good it just took many days, I'm going to return 2 items

Date of experience: March 28, 2024
California
1 review
0 helpful votes
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The two pairs of pants I ordered were cute, but neither had any stretch in the material, only at the waist. The waist and hips were too small, but I was afraid a bigger size would be too loose, plus I'm not crazy about the material anyway. I'm sad to have to send them back as I was hopeful they would work for vacations this summer.

Date of experience: March 28, 2024