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AzzleeReviews 11,074

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
North Carolina
1 review
0 helpful votes
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Beautiful items
April 6, 2024

Absolutely lovely dress and excellent quality. Will buy from you again

Date of experience: April 6, 2024
Ohio
1 review
0 helpful votes
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Return
April 6, 2024

Trying to return item not sure how to get a lable. Can you help me

Date of experience: April 6, 2024
Michigan
1 review
0 helpful votes
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Tops
April 6, 2024

VERY lovely patterned tops, but the material...nah.

Date of experience: April 6, 2024
Pennsylvania
1 review
0 helpful votes
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SLOW TO RETURN
April 6, 2024

I am waiting for approval from Azzlee to be able to return and get a refund for my order.
The tops I ordered were too tight, had no stretch and I did not like the fabric.

Date of experience: April 6, 2024
Minnesota
1 review
0 helpful votes
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Ordered march 11. Received 2 dresses April 5. I'm requesting a permission to return them due to poor quality and poor fit.

Date of experience: April 6, 2024
Colorado
1 review
0 helpful votes
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Exchange
April 5, 2024

I liked the items I ordered but ordered the wrong size. Trying to exchange has not been easy. Gave me lots of options except how to actually exchange. But the quality of the items were good.

Date of experience: April 5, 2024
Texas
1 review
0 helpful votes
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Dress was advertised as a washed denim color. The dress I received was a completely different color.

Date of experience: April 5, 2024
Oklahoma
1 review
0 helpful votes
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Excellent Customer Service
April 5, 2024

Company was extremely helpful with my order. I had to make an exchange and everything went very smoothly.

Date of experience: April 5, 2024
Michigan
1 review
0 helpful votes
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The pants I rec'd were very low quality. The hems & cut edges of fabrics were not "hemmed" but cut in a way that didn't leave raw edges. I didn't return them because it was a hassle but it tells me not to order from them again. That's important to me! I wonder how many others won't return them but just won't bother to review.

Date of experience: April 5, 2024
Florida
2 reviews
0 helpful votes
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Tips Galore
April 5, 2024

Although my order took almost a month to arrive, I am very pleased with the items I ordered. I ordered up a size and the fit is perfect!

Date of experience: April 5, 2024
New Hampshire
1 review
0 helpful votes
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Returns
April 5, 2024

Unable to get a response about how to make a return

Date of experience: April 5, 2024
California
1 review
0 helpful votes
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A nice surprise
April 5, 2024

I am very impressed with the quality of the dresses, The material is substantial not flimsy, the style and fit work for me. A great value.

Date of experience: April 5, 2024
New York
1 review
0 helpful votes
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Last time I will be ordering from this site
Taking inter consideration this is international it should not take more than a month
Taking the consumers money before items are shipped is not at all desirable

Date of experience: April 5, 2024
New Jersey
1 review
0 helpful votes
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Disappointed
April 5, 2024

The item received did not look like the item ordered and the size was too small.

Date of experience: April 5, 2024
Florida
1 review
0 helpful votes
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Refund
April 5, 2024

Only one of the three items I purchased fit me. The refund is done by first emailing the company to tell them why you want to do a return then you have to wait for them to reply with the shipping address and they explain what they need you to do. The nice thing is that they reply within a 24 hr period or they did with me

Date of experience: April 5, 2024
Alaska
1 review
0 helpful votes
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After over a month I Still Do Not Have My Order! Tried tracking and all I can get is "it's on the way". Can you help me find it?

Date of experience: April 5, 2024
Texas
1 review
0 helpful votes
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Feels like a scam
April 5, 2024

I did receive my ordered items, but they were terrible quality. The fit was off, the fabric was either so thin I could see through it or so heavy and stiff it was unwearable. I requested a return and got an email back quickly, asking me to keep the items and take a store credit. When I asked for a return address, I got no reply. I suspect they're waiting out the 30 day return time frame.

Date of experience: April 5, 2024
Florida
1 review
0 helpful votes
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Peg
April 5, 2024

Products seem pretty nice. The green dress didn't fit so I sent it back. Still waiting for the refund

Date of experience: April 5, 2024
Alabama
1 review
0 helpful votes
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Shipping
April 5, 2024

Took too long to arrive. The shipping updates were few and far between.

Date of experience: April 5, 2024
New York
2 reviews
0 helpful votes
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Poor quality
April 5, 2024

The items are paper thin except for bathing suit. Everything is so pretty but I'm afraid to wash it as it is so delicate.

Date of experience: April 5, 2024