Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
I cancelled my order within minutes of placing my order and have yet to receive my refund.
It has been almost a month
Going to my bank tomorrow to file a dispute!
Where is my REFUND?
Thin fabric weird fit, hated it all. I ordered three pieces. Taking them to goodwill.
I placed an order on March 13 and still have not received the items. Tracking info shows package waiting to be picked up.
What I ordered did not fit properly and I have no way to return it. I do not live anywhere near a Nordstrom rack and can't return the items. I will not shop here on line again.
I asked to exchange and return. Got a email back stating I could exchange but no address to return to. Bad customer relations at this company. Would not order from them again.
Not good. The dress color was wrong and way too big and I followed the size chart. Their return process is too difficult too many steps before they would send you a return label. They did try to offer other options such as in store gift card at a lesser value
All 4 items were unwearable. I put them in a donation bin. I read descriptions very carefully for fabric content. I ordered cotton blends and got polyester and something called viscose? I will never order from Azlee again.
Cute clothes
Sizes are small. Could not wear them.
Customer service gave me some
Options instead of me returning my order and I was very happy with them
Absolutely lovely dress and excellent quality. Will buy from you again
I am waiting for approval from Azzlee to be able to return and get a refund for my order.
The tops I ordered were too tight, had no stretch and I did not like the fabric.
Ordered march 11. Received 2 dresses April 5. I'm requesting a permission to return them due to poor quality and poor fit.
I liked the items I ordered but ordered the wrong size. Trying to exchange has not been easy. Gave me lots of options except how to actually exchange. But the quality of the items were good.
Dress was advertised as a washed denim color. The dress I received was a completely different color.
Company was extremely helpful with my order. I had to make an exchange and everything went very smoothly.
The pants I rec'd were very low quality. The hems & cut edges of fabrics were not "hemmed" but cut in a way that didn't leave raw edges. I didn't return them because it was a hassle but it tells me not to order from them again. That's important to me! I wonder how many others won't return them but just won't bother to review.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.