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AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
California
1 review
0 helpful votes
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Dress came torn
April 19, 2024

I have tried 3 different times to contact them. Each time my email came back. Tried. This time and got this question to answer. When I told them my dress came torn in the seam and I want a full refund. Not hard to understand that!

Date of experience: April 9, 2024
Canada
1 review
0 helpful votes
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Bon choix de vêtements. Je verrai la qualité lors de l'arrivée des vêtements

Date of experience: April 9, 2024
Oklahoma
1 review
0 helpful votes
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Scammed
April 19, 2024

Placed an order on, they charged credit card that day from place in France even tho says company is in USA, never recv'd merchandise tracking number, just said order pending, 8 days later I sent email asking about order they stated one item was out of stock,they gave choice of different item or refund. I told them to cancel complete order this was one item out is like 8 items, they said would get refund in 3-15 days, still no refund! Has now been over 30 days still no refund and online still says order pending!

Date of experience: April 9, 2024
Colorado
1 review
0 helpful votes
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Ridiculously Return Process
April 19, 2024

I get the need to pay for my own return shipping, but it is a slow, cumbersome process to get information on how to return. I will probably not order again simply for that reason.

Date of experience: April 9, 2024
Arizona
1 review
0 helpful votes
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Quality
April 19, 2024

Ordering is easy. Waiting for the order is hard especially when the fabric and quality is substandard.

Date of experience: April 9, 2024
Florida
2 reviews
0 helpful votes
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Fit
April 19, 2024

Clothing looks good on line but is not of high quality fix's funny

Date of experience: April 9, 2024
North Carolina
1 review
0 helpful votes
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Quality
April 19, 2024

Quality is the worst. Everything I bought feels like plastic

Date of experience: April 9, 2024
California
1 review
0 helpful votes
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I love looking through your online catalogue because the styles are casual and fun, and very well priced! I also like that there are a lot of items made of 100% natural fibers like cotton and linen. There was a bit of a wait for delivery, but not bad.

Date of experience: April 9, 2024
Illinois
1 review
0 helpful votes
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Only got part of my order
April 18, 2024

I received three of the items I ordered, but never received a white eyelet dress I ordered. I am happy with what I did receive. But very disappointed about the dress.

Date of experience: April 8, 2024
Tennessee
1 review
0 helpful votes
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After package was shipped it took 10 days to arrive.

Date of experience: April 8, 2024
Minnesota
1 review
0 helpful votes
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The merchandise looked very cheap.
April 18, 2024

Customer return is not cheap or easy. We had to send an email for the process,

Date of experience: April 8, 2024
California
1 review
0 helpful votes
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Where is return information?
April 18, 2024
Updated review

I received the dress I ordered in good time but it doesn't fit and I want to return it I don't have any return information and I e-mailed Azzlee at *******@azzlee.com but have not received a reply with a way to make a return

Date of experience: April 8, 2024

It was fast and easy
March 23, 2024
Previous review

It was fast and easy.

Date of experience: March 13, 2024
Virginia
1 review
0 helpful votes
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Poor support for returns
April 8, 2024

UPS was not able to deliver to address given to me by your support team. I am waiting for a $200.00 credit but delivery cannot be made. No support on voicemail left in return policy information. Still cannot deliver to get me credit.

Date of experience: April 8, 2024
Oregon
1 review
0 helpful votes
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Way too small
April 8, 2024

I always wear a US size XL, which I ordered. This shirt was way too small.

Date of experience: April 8, 2024
New York
1 review
0 helpful votes
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Didn't get purchase
April 8, 2024

Ordered a dress and never got notification that it was out of stock

Date of experience: April 8, 2024
Kentucky
1 review
0 helpful votes
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Nice clothing
April 8, 2024

Timely delivery and clothes were nice quality. Would order from this company again.

Date of experience: April 8, 2024
Florida
1 review
0 helpful votes
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Bogus
April 8, 2024

After placing my order on March 18/24, I never heard another word from this company, nor did I ever receive my order. Azzlee is completely impossible to deal with.
I sent an email - no response.

Date of experience: April 8, 2024
Tennessee
1 review
0 helpful votes
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Refund
April 7, 2024

I cancelled my order within minutes of placing my order and have yet to receive my refund.
It has been almost a month
Going to my bank tomorrow to file a dispute!
Where is my REFUND?

Date of experience: April 7, 2024
California
1 review
0 helpful votes
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Poor quality
April 7, 2024

Thin fabric weird fit, hated it all. I ordered three pieces. Taking them to goodwill.

Date of experience: April 7, 2024
Florida
1 review
0 helpful votes
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Items not receivws
April 7, 2024

I placed an order on March 13 and still have not received the items. Tracking info shows package waiting to be picked up.

Date of experience: April 7, 2024