business logo of Azzlee

AzzleeReviews 11,188

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

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Washington
1 review
0 helpful votes
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Wrong Size
June 20, 2022

The two blouses I ordered came at the time suggested by the company. They are nice, however, the sizing is incorrect. I ordered 3XL as all my clothes are that size, and I cannot even put them on they are way, way too small. I was so looking forward to wearing them and thought that if all worked out, I would buy more. Now, only because of the sizing, I will be afraid to order.

Date of experience: May 21, 2022
Alabama
1 review
0 helpful votes
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Worried
May 21, 2022

I was concerned as I placed my order on May 1st and didn't receive it until the 15th. But they do tell you that it takes 8-14 business days for delivery. I sent an email and they did answer that my order was on a plane from Asia. Then it arrived a week later.

Date of experience: May 21, 2022
Colorado
1 review
0 helpful votes
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Poor sizing
May 21, 2022

Items are sized small, buy one size larger than you need...

Date of experience: May 21, 2022
North Dakota
1 review
0 helpful votes
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Ordering was simple but the product is very poor quality.

Date of experience: May 21, 2022
Massachusetts
1 review
0 helpful votes
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I cannot describe my experience as I have not yet received a reply to my return inquiry that was sent the correct way through the service email. I sent this 4 days ago.

Date of experience: May 21, 2022
South Dakota
2 reviews
0 helpful votes
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Overall
May 21, 2022

Site easy to use. After sending message company kept in touch as to where my order was. Sent tracking number to me. Merchandise arrived few days earlier then expected. Love all 3 tops and place to order more.

Date of experience: May 21, 2022
Georgia
1 review
0 helpful votes
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Average
June 20, 2022

I ordered a size up just in case, since we can't try them on. It's still way too small.

Date of experience: May 21, 2022
Louisiana
1 review
0 helpful votes
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Not true to size
June 20, 2022

I ordered a size larger than I normally wear... just in case. Shirt is too tight in the bust and I am not "well endowed."

Date of experience: May 21, 2022
Kentucky
1 review
0 helpful votes
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Crinkle pants
May 21, 2022

The pants I received didn't resemble the picture online in any way. They fit like leggings - very fitted all the way to my ankles. They were also very unattractive.

Date of experience: May 21, 2022
California
1 review
0 helpful votes
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Okay
May 21, 2022

Okay okay okay okay okay okay okay okay okay okay okay

Date of experience: May 21, 2022
Illinois
1 review
0 helpful votes
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Not a Satisfied Customer...
June 20, 2022
Updated review

I love the look of your clothes selections on line but when I received the actual blouses I was less than happy with my purchase. Having to hand wash and take all the special care called for made the price - in my opinion - HIGH.

Date of experience: May 21, 2022

I love the look of your clothes selections and as a...
April 27, 2022
Previous review

I love the look of your clothes selections and as a first time shopper with Azzlee I hope I love as much the actual blouses I just bought when they get here!

Date of experience: April 27, 2022
Michigan
2 reviews
0 helpful votes
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Stacey
June 20, 2022

Difficult return. I did like a few items. Returning others was hard

Date of experience: May 21, 2022
Pennsylvania
1 review
0 helpful votes
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Sizing too small.
June 20, 2022
Updated review

I love it, but too small. Need to exchange all 4 shirts for larger size.

Date of experience: May 21, 2022

Wish there were more bottom choices, shorts specifically
April 30, 2022
Previous review

Wish there were more bottom choices, shorts specifically.

Date of experience: April 30, 2022
Iowa
1 review
0 helpful votes
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Two of the shirts were a little small and did not look good. No way to return them.

Date of experience: May 20, 2022
Texas
2 reviews
0 helpful votes
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Impressive
June 19, 2022

First time I've ever ordered clothing online
I'm old school and like to shop in the stores.
Took a chance on this order from this company and it has turned into a very positive experience
I'm sure I will adventure into this again

Date of experience: May 20, 2022
California
1 review
1 helpful vote
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Ridiculous!
June 19, 2022

Item was MUCH smaller than marked so I will donate to charity.

Order placed on April 30th, no updates available online and arrived on May 18th. Lousy service for something I can't wear. Waste of money.

Date of experience: May 20, 2022
Missouri
1 review
0 helpful votes
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Please help me return.
June 19, 2022

Why does no one help with a return? I have contacted you twice about returning this top.

Date of experience: May 20, 2022
New York
1 review
0 helpful votes
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First time
May 20, 2022

First time ordering. That's all i can say. I don't like having to be told how many letters.

Date of experience: May 20, 2022
Ohio
1 review
0 helpful votes
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Must return
June 19, 2022
Updated review

Lovely shirt didn't fit well. Fabric too "see through " for me.

Date of experience: May 20, 2022

So far so good
April 29, 2022
Previous review

So far so good. Anxious to see shirt.

Date of experience: April 29, 2022
North Carolina
1 review
0 helpful votes
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Both pants were not as pictured. I ordered for the lantern shape. One pant which is pictured at ankle level is so long I can't wear it and the material is some kind of brushed material.

Date of experience: May 20, 2022