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AzzleeReviews 11,188

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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16,880 reviews

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Missouri
1 review
0 helpful votes
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Majority was very thin fabrics
June 19, 2022
Updated review

Haven't tried to return. The review bot is requiring me to type more than I need to

Date of experience: May 20, 2022

Return policy
April 29, 2022
Previous review

Return policy

Date of experience: April 29, 2022
GB
1 review
2 helpful votes
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Cheap and nasty clothes.
June 19, 2022

I spent a lot of money on complete rubbish thin material. Sewed badly. Do not look like advertised images. Too small. Pockets on shorts in completely different places. 3x label sewn on outside of top! Appallng I would give minus stars if I could. I have asked about return and refund. No reply as yet.

Date of experience: May 20, 2022
Maryland
1 review
0 helpful votes
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Merchandise
May 19, 2022

Everything was fine. I wish the would include a better description of the fabric.

Date of experience: May 19, 2022
Georgia
1 review
0 helpful votes
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Happy with purchase
May 19, 2022

Going to exchange one item that was a little too see-through for me, but otherwise loved the clothes for the price.

Date of experience: May 19, 2022
Minnesota
1 review
0 helpful votes
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?
June 18, 2022

Bad quality. Will not order again. Trying to return but no response yet.

Date of experience: May 19, 2022
Utah
1 review
0 helpful votes
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Not satisfied
June 18, 2022

Shopping was pretty simple, but it seemed it took too long to ship.

Date of experience: May 19, 2022
District of Columbia
1 review
0 helpful votes
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Problems with size
June 18, 2022

I just got my blouse from Azzlee. I had loved the look of the blouse in the advertisements, but of course, seeing the blouse is a little different than the picture. I ordered my usual size, but think I should probably have ordered it a size larger. Not sure I can return it or if I want to go to the bother. But remember if you're ordering it, but it's intended to drape over your hips. In my case, that means I should have botten a size larger. I'm not quite sure if I would like it in the larger size but someone else might love it if it fit right. This is not a problem with Azzlee, just a problem with trying to order clothes on line. The color is not quite as good on me as I anticipated.

Date of experience: May 19, 2022
Alabama
1 review
0 helpful votes
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I am happy to find a site with happy clothing. I am hopeful yo9ur products are well made and do NOT have plastic sewn into the shoulder seams like most foreign clothes makers are doing. It irritates my skin. So fingers crossed here.

A BAD EXPERIENCE

Date of experience: May 19, 2022
Canada
1 review
0 helpful votes
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Got it no problem, sizing not correct. Would order again if sizing was right

Date of experience: May 19, 2022
Texas
2 reviews
0 helpful votes
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QUICK Service, NO
May 19, 2022

I love the tops but paid for expedited shipping and that didn't happen.

Date of experience: May 19, 2022
North Carolina
1 review
0 helpful votes
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Return
June 17, 2022

I have asked for a return authorization 3 times and still have not received one.

Date of experience: May 18, 2022
Minnesota
1 review
0 helpful votes
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Inaccurate sizing?
June 17, 2022

Not thrilled with the sizing or the quality of these items. Will be requesting return information for 3 of the items.

Date of experience: May 18, 2022
Canada
1 review
0 helpful votes
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It has been good so far, as for doing a return has been a little hard for me, and the only reason I be return all my order is the color, not sure on seeing them on me about I now have the order, it is all very nice just the style, and colors I pick just not for me say short, swim wear up to me, and the low cut of one swim suite, and I really was trying to get out of the box try new things family friends say, well I opened the pages up when came, and even my own kid said mum that not for you at your age now, and how it would have looked on me, I did not try any thing on at all,

Date of experience: May 18, 2022
Arkansas
1 review
0 helpful votes
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I am not excited about them, but they will work. They will need to be pressed because they are not made out of t-shirt material. They have also shrunk, after I washed them, which was expected in any item purchased.

Date of experience: May 18, 2022
New Hampshire
1 review
0 helpful votes
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Excellent customer service
May 18, 2022

Excellent customer service and easy returns. Great!

Date of experience: May 18, 2022
Michigan
1 review
0 helpful votes
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Color was nice but not worth $24
June 17, 2022

Took a very long time to arrive. 3 weeks. And everything was made extremely small
Have to return 4 tops

Date of experience: May 18, 2022
New Jersey
1 review
0 helpful votes
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Slow delivery and bad sizing.
June 17, 2022

It took a month to get the order to me. May have been a postal problem by markings on the package. One item fit perfectly but everything else was not size XXlg. They were much smaller. I hope to return them.

Date of experience: May 18, 2022
Illinois
1 review
0 helpful votes
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Need to return items
June 17, 2022

I need to return some of the items but don't know ow to contact you

Date of experience: May 18, 2022
Indiana
1 review
0 helpful votes
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Satisfied with purchase
May 18, 2022

Sewing detail is very good, material is a little disappointing, much thinner than expected. Ordered a larger size and glad I did, blouses seemed to run small.

Date of experience: May 18, 2022
California
1 review
0 helpful votes
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Easy to place order
June 17, 2022

Easy and smooth purchase using the online service.

Date of experience: May 18, 2022