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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I will maybe try the products one more time. I was disappointed in the quality of the garments
Très heureuse de mes achats modèles uniques très colorés
My shopping experience went very well. I received the product in perfect condition. I really like all the products but will not be ordering any more because of the quality of the product I received.
I have found that the online ordering is easy. Shipping is faster than most other online shopping in these days and times and I have very much liked the style and fit of the items I have ordered.
Easy to order and very fun looking clothes. Not the average clothes you see. I hope they don't fall apart when I wash them. Also they are affordable. All that I like in clothes.
How do I send back the 4 blouses that do not fit? You advertise "free returns" but not n able to find a way to return them. I haven't even been able to find a way to communicate with Azzlee.
Arrived sooner than I thought and everything fit, and very comfortable.
I had to return one of the dresses. It was to little. I received a quick and easy reply on how to return the dress. I had 2 options. Return the dress or keep it. The 2nd option was great for me due to health issues with myself and my husband at this time. I will in the future order more items.
The shopping was okay, but I need to send some items back and can not find info to do so!
The order took a bit longer, but I did not expect Amazon fast.
They notified me it was out of stock, and when it was back. I did appreciate that email.
The necklace is nice, I won't order anymore clothing from here.
Extremely bad. Cloths are total garbage, differently not worth money. Just wasted a lot of money. These items are not even worth giving to homeless.
I received the beads in good time, and but for the broken "leg" it suits me fine.
Products came quickly, but the clothes were not what I expected.
I like the tops even though they seem very thin. Was not happy with the pants at all. Seems very cheap
I was skeptical about ordering online but love the products.
After ordering I did not receive any order confirmation or updates. My payment was taken immediately though. Would not order from them again.
I sent an email last week about exchanging for a bigger size but I have not gotten a response yet.
I ordered on a whim and have had trouble reaching out to company. They need a better communication system for returns.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, pls contact the servicer at service@azzlee.com for return.
If you want to return, we are happy to accept your return. Different countries have their own return policies and addresses. You are welcome to contact us.