business logo of Azzlee

AzzleeReviews 11,121

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
grey star
grey star
grey star
grey star
grey star

Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Betty T.
Unfollow Betty T.
Send Message
Share Review
Report Review

Blouse purchases
July 2, 2022

No problem ordering. Delivery longer than expected. Quality was not what expected fyy r on pictures.

Date of experience: June 2, 2022
Texas
1 review
0 helpful votes
Follow Pat V.
Unfollow Pat V.
Send Message
Share Review
Report Review

Return
July 2, 2022

Have not heard back yet items did not fit so want to return order

Date of experience: June 2, 2022
Nevada
1 review
0 helpful votes
Follow Paula Q.
Unfollow Paula Q.
Send Message
Share Review
Report Review

Mixed bag
June 2, 2022

There was no communication in route and so I was a little worried whether or not I was trying to get my items but one day they showed up and I was super happy when they did

Date of experience: June 2, 2022
Missouri
1 review
0 helpful votes
Follow Rebecca W.
Unfollow Rebecca W.
Send Message
Share Review
Report Review

I will not order from Azzlee's site again. It took forever to get here. One blouse was out of stock. It was a strange, uncomfortable fit and poor material.

Date of experience: June 2, 2022
Minnesota
1 review
0 helpful votes
Follow Nancy P.
Unfollow Nancy P.
Send Message
Share Review
Report Review

Return
July 2, 2022

I have emailed two days in a row with no response about returning my order

Date of experience: June 2, 2022
Alabama
1 review
0 helpful votes
Follow Pinion P.
Unfollow Pinion P.
Send Message
Share Review
Report Review

Not happy
July 2, 2022

The shirt was unwearable as it had a hole in the neckline and was stitched incorrectly on the front.

Date of experience: June 2, 2022
Canada
2 reviews
0 helpful votes
Follow Jane B.
Unfollow Jane B.
Send Message
Share Review
Report Review

Online Purchase
July 2, 2022

Took over 2 months to receive order. No way of tracking shipment.

Date of experience: June 2, 2022
Colorado
1 review
0 helpful votes
Follow Joan L.
Unfollow Joan L.
Send Message
Share Review
Report Review

Non consistent sizing
June 2, 2022

I ordered four different tops - all in 2x and they all fit so differently. Two are snug, one is too large and one is about right for what I would expect. Love the materials and prints but just too hard to judge what size to order. I probably won't order again

Date of experience: June 2, 2022
Illinois
1 review
0 helpful votes
Follow Maxine F.
Unfollow Maxine F.
Send Message
Share Review
Report Review

Not worth it
July 2, 2022

Personally I would return all three but honestly don't think it's worth it.

Date of experience: June 2, 2022
New York
1 review
0 helpful votes
Follow Annie H.
Unfollow Annie H.
Send Message
Share Review
Report Review

Good communication
June 2, 2022

Good communication Refunds are giving promptly and I would definitely would order again

Date of experience: June 2, 2022
New Hampshire
1 review
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Send Message
Share Review
Report Review

Wrong shirt
July 1, 2022

I ordered 3 shirts and received 2 of the 3.
The 3rd was a man's shirt size 4X
I take a woman's medium.
I have decided just to forget about it, but will not be ordering again

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
Follow Rebeca D.
Unfollow Rebeca D.
Send Message
Share Review
Report Review

Excellent.
June 1, 2022

Excellent. Purchase corresponds to what was requested. Immediate solution to problem

Date of experience: June 1, 2022
Washington
1 review
0 helpful votes
Follow Julia Y.
Unfollow Julia Y.
Send Message
Share Review
Report Review

Just to small in sizes………."………. That sums it up don't need to add anymore

Date of experience: June 1, 2022
Kansas
1 review
0 helpful votes
Follow Jeanette O.
Unfollow Jeanette O.
Send Message
Share Review
Report Review

J's review
July 1, 2022

Customer service was good; Material on blouses is way less than what I expected.

Date of experience: June 1, 2022
Missouri
1 review
0 helpful votes
Follow Frances G.
Unfollow Frances G.
Send Message
Share Review
Report Review

Blouse
June 1, 2022

The shopping experience was OK. Really disappointed in the fabric of the blouse.

Date of experience: June 1, 2022
Canada
1 review
0 helpful votes
Follow Paddie C.
Unfollow Paddie C.
Send Message
Share Review
Report Review

Well the ordering process went quite well, lets see how fast it ships and most of all, the quality and fit. Thank you

Date of experience: June 1, 2022
Canada
1 review
0 helpful votes
Follow Jacqueline N.
Unfollow Jacqueline N.
Send Message
Share Review
Report Review

Achat
June 1, 2022

Première expérience décevante / aux grandeurs.

Difficile de commander en ligne sans essayer.

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Send Message
Share Review
Report Review

Online shopping.
July 1, 2022

I never shop online but the shirts were really cute, so I ordered. Not one of the shirts fit correctly.

Date of experience: June 1, 2022
Tennessee
1 review
0 helpful votes
Follow Mary P.
Unfollow Mary P.
Send Message
Share Review
Report Review

My experience
May 31, 2022

As my review showed, loved some & some was disappointing.

Date of experience: May 31, 2022
Texas
1 review
0 helpful votes
Follow Mark X.
Unfollow Mark X.
Send Message
Share Review
Report Review

Good items
May 31, 2022

One item was back ordered but it came in fairly quickly.
Items of high quality. Just what I thought they would be.

Date of experience: May 31, 2022