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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Was the first order from the site fit was good on the pants but the tops were a little small for an XL
I ordered according to their chart but it runs small. I like the looks of all the tops but I have tried to get someone to return an email as how I can exchange them. So far no answer.
Floral v neck blouse too small for a medium and material too thin.
The quality and service are not as expected from a company on Facebook.
I had to return it, way too see-through. With a t-shirt under it, made it too tight.
No issues yet. FIrst time ordering, and the website is user friendly. The shirts are very lightweight for summer. A bit sheer, so wear an appropriate bra. Pants are very nice, lightweight and loose, just as I like them. These clothes are really nice. I'll order again.
Positive from start to end. Was able to track the order and delivery
The product feels and looks great but the fit is just not right. 3 out of the 4 things o ordered don't fit correctly. I suggest ordering two sizes up in the shirts ( no stretch) but only if you have a little more on top and also in the shorts. The rise was too short
The quality and price of the four items was excellent, BUT service was slow, and on arrival I found that they were all too small. I ordered the size I normally wear, but did not realize that the sizes were Misses, rather than plus-size. I am returning all 4 items, and not exchanging, because of the slow service. I don't want to have to keep sending things back until I find the right size. I'm disappointed to have to do this.
Love my outfits. But you sent two more that I will be returning!
Need to know how to do return. Nothing inside for return.
V neck Boho is on backorder to be sent later. Green O neck polka dot is small and I received black instead. Yellow butterfly shirt and black stripe pants are fine.
I would like to return the blouses but can't seem. To find the connection this site.
I am trying to contact to exchange for a larger size. I get no response,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members