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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Things were pretty just made in china and line dry. Pants were too heavy.
Material was thinner than expected, but happy with, y purchase
Love them... fit great... appreciate the quality. I will order more as time goes by. Thank-you.
Delivery exactly on time. The shirts were made well, just not sized accurately.
IF you did not have these clothes why do you bother people by advertising them. I'd really like to get my clothes. Now please.
Okay, a couple of things that they showed available when I ordered were not by the time my order was entered. Slow process of emails to pick something different.
I mistakenly ordered a small. I need a 2x. I have contacted everyone I can find but I keep getting told that they need more info. Can you help me?
At this point, I cannot see myself shopping with Azzlee again. I took way too long to get my items, and their sizing chart is questionable. Of all the pieces I ordered, all XL only one fit, and the others were significantly too small. That was a bit frustrating because now I have to spend extra time figuring out how to return these items and get a refund.
The selection looks good, first time shopping here.
Two item didn't not fit me. I am waiting for a response on a return or exchange
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
We'll offer a proper solution for you asap. Thank you and have a nice day!
I like a human customer service person. I am concerned about the quality of the items. Fingers crossed!
Nice selection. Returns are a lot of back-and-forth emails. Very inconvenient.
This order was filled and received within 4 weeks. That is decent in this day and age.
Very impressed with the quality and fast delivery for the price
I was definitely happy with some of my order, and not excited with other things. I am always leery about ordering online without seeing in person, and I am going to have to lose a bit of weight to make everything work.
Thank you for the wonderful clothing sent out. I have shopped with you before and will continue to do so.
Didn't want to use pay pal would rather use my own card
I would like to return items they just did not fit
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.