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AzzleeReviews 11,121

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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16,880 reviews

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Texas
1 review
0 helpful votes
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First time shopper
June 7, 2022

Was a little hesitant to shop off Facebook but liked the clothes. Was worried about communication but turns out they did respond. I had to return some of the items but it was reasonably easy once they got back to me.

Date of experience: June 7, 2022
Virginia
2 reviews
0 helpful votes
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Quick and Easy
June 7, 2022

Easy check out. There were lots of tops to choose from!

Date of experience: June 7, 2022
Michigan
1 review
0 helpful votes
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I love the fit
June 7, 2022

Easy to order and like to read the reviews about the products

Date of experience: June 7, 2022
New York
1 review
0 helpful votes
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Blouses you are sure to enjoy
June 7, 2022

Beautiful blouses I can shop for at home! I highly recommend.

Date of experience: June 7, 2022
Montana
1 review
0 helpful votes
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Great site great service
June 6, 2022

It was great. Love the shirts. Will order again. Great service.

Date of experience: June 6, 2022
Florida
1 review
16 helpful votes
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Mixed emotions
July 6, 2022

New company and not sure of sizing and material. Need to exchange an item for a size up. There is no return policy. You need to email customer service. You'll be sent a list of dos and don'ts. Including sending a tracking number within 7 days. Pay for the return and exchange. They hope you'll just keep the item and order another. It definitely puts up red flags for future purchases.

Date of experience: June 6, 2022
Georgia
1 review
0 helpful votes
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Not for Curvy Girls
July 6, 2022

If you have curves up top then these are not the clothes for you. I ordered my regular size and it looks like I'm wearing 2 sizes too small.

Date of experience: June 6, 2022
Washington
1 review
0 helpful votes
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No more orders
July 6, 2022
Updated review

Have ordered before three other times. No problem with delivery. Only clothing

Date of experience: June 6, 2022

Great
May 12, 2022
Previous review

Great. Have ordered before

Date of experience: May 12, 2022
Missouri
1 review
0 helpful votes
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Did not fit.
July 6, 2022

Was surprised they did not fit. Usually a Walmart size 4 or 5 x fits.

Date of experience: June 6, 2022
Alaska
1 review
0 helpful votes
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No paperwork in bag to return
July 6, 2022

Two of the pants are defective pockets are backwards and on other seam open and frayed

Date of experience: June 6, 2022
Delaware
1 review
7 helpful votes
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Not as expected
June 6, 2022

Blouses came within a reasonable time. I loved the colors and designs, but sadly - because this was my first time ordering from Azzlee, the fit just didn't do it for me. Per request from RITA, they were shipped back to you with the address she told me to use. The package should be at your Return site today 6/6/2022. I paid the return postage of $11.91. She said upon arrival, a REFUND/Credit to my VISA would be applied through Pay Pal. Thank you.

The tracking # for return package was:
#1Z691FY*******449

Date of experience: June 6, 2022
Canada
2 reviews
0 helpful votes
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Return process
July 6, 2022

Waiting for instructions to return and obtain refund

Date of experience: June 6, 2022
Georgia
1 review
0 helpful votes
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First time shopper
June 6, 2022

I am a first time shopper with Azzlee and found the company through social media. I was hesitant at first to order but was really drawn to the price, look and wide variety of all the products. While a few of the shirts I ordered were not true to size I loved the quality of the fabric and design of all of them. The ordering process was easy and shipping was pretty fast. Overall a great experience!

Date of experience: June 6, 2022
Utah
3 reviews
0 helpful votes
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Frustrated!
July 6, 2022

I ordered three items and expected to have only one shipping charge. The order for the third item was cancelled (why?)and the other two items shipped before I could learn what the problem had been. I think it totally wrong now that I have reordered the third item you are charging me a $12.00 shipping fee.

Date of experience: June 6, 2022
South Carolina
1 review
0 helpful votes
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Bbbb
June 6, 2022

Great. Easy to use. Hopefully pants will be as satisfying!

Date of experience: June 6, 2022
Indiana
1 review
0 helpful votes
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Shirt too small
July 6, 2022

Not what i expected pa ts where too wide at bottom. Been ok if a little more tapered

Date of experience: June 6, 2022
Virginia
1 review
0 helpful votes
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Overall
June 6, 2022

Overall, I am pleased with the material and style of the of the pants. They are comfortable but shorter than I expected.

Date of experience: June 6, 2022
Texas
1 review
0 helpful votes
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Good
June 6, 2022

Quality very good. Quick service. Especially like the styles.

Date of experience: June 6, 2022
Utah
1 review
0 helpful votes
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Questions here…
July 6, 2022

I am waiting to hear back about my request for a return and refund for one tip—the color was not as expected. The other too was a perfect fit, and the color was beautiful!

Date of experience: June 6, 2022
Oklahoma
1 review
0 helpful votes
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Size
July 6, 2022

Although dress was beautiful it was much too big. Arrive quickly but did not fit.

Date of experience: June 6, 2022