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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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They say that they have easy returns, but my clothes didn't fit and I had to search to find the return process. I contacted customer service and have received no response. I will give these clothes away and never order from this company again.
It has not been easy getting a return label.it has been extremely frustrating getting a return label. Plus there is no way to talk to to a person. I was not happy with the fabric. A very unhappy customer
This reminds me why I do not order online. The products never look like the photos and the materials are weird.
Service was too slow. Quality of fabric is below average. I want to return the 3 tops. How do I do that?
I love the convenience of shopping from home, and the styles are very beautiful. Sizes are small.
Both too small no return label to send back. Very disappointed with both shirts
Easy to order. Just hoping the sizing is correct so I don't have to return.
Generally a good experience. Out of 4 items ordered, one item not immediately available, and one item ran very small.
Not pleased with the quality. It looked better on the photo.
Was a little hesitant to shop off Facebook but liked the clothes. Was worried about communication but turns out they did respond. I had to return some of the items but it was reasonably easy once they got back to me.
Easy check out. There were lots of tops to choose from!
Easy to order and like to read the reviews about the products
Beautiful blouses I can shop for at home! I highly recommend.
It was great. Love the shirts. Will order again. Great service.
New company and not sure of sizing and material. Need to exchange an item for a size up. There is no return policy. You need to email customer service. You'll be sent a list of dos and don'ts. Including sending a tracking number within 7 days. Pay for the return and exchange. They hope you'll just keep the item and order another. It definitely puts up red flags for future purchases.
If you have curves up top then these are not the clothes for you. I ordered my regular size and it looks like I'm wearing 2 sizes too small.
Have ordered before three other times. No problem with delivery. Only clothing
Was surprised they did not fit. Usually a Walmart size 4 or 5 x fits.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members