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AzzleeReviews 11,112

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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Michigan
1 review
0 helpful votes
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Need call for exchange
July 10, 2022

Still waiting on a phone number to call to discuss returns

Date of experience: June 10, 2022
Canada
1 review
0 helpful votes
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Not happy
July 10, 2022

Everything was way too small even though I ordered a size larger than I normally wear. The material is quite cheap and overall I'm very underimpressed by both the quality and the service.

Date of experience: June 10, 2022
Pennsylvania
1 review
0 helpful votes
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SOKOLA MAY PURCHASE
June 10, 2022

FIRST TIME ORDER. PRODUCTS ARE NICE. CONSIDERING THE DISTANCE SHIPPED, I RECEIVED IT IN A TIMELY MANNER. A FEW SHIRTS ARE TOO SMALL. THE MEASUREMENTS ARE NOT AS DESCRIBED WITH THE SIZE.

Date of experience: June 10, 2022
Arizona
6 reviews
6 helpful votes
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Sorry to see the poor quality of the material, and sizing about 3 sizes off.

Date of experience: June 10, 2022
New York
2 reviews
0 helpful votes
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Size
July 10, 2022

All items were too small. Do not match size chart. Designs and materials okay. Gave them away

Date of experience: June 10, 2022
Pennsylvania
1 review
0 helpful votes
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Will not buy again
June 10, 2022

Items too small and not contact from customer service.

Date of experience: June 10, 2022
Virginia
3 reviews
0 helpful votes
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Good Quality, well constructed
June 10, 2022

Loved the pieces that were available, but a bit disappointing that half of the order was not available.

Date of experience: June 10, 2022
West Virginia
1 review
10 helpful votes
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Worst company ever!
July 10, 2022

I ordered 5 items, which took over a month to get. 4 out of the 5 were made with some unusual material. But 1 didn't fit at all. I emailed them to return just the one item, and they had me send pictures of all the bags it came in, all tags on the clothes, then still refused to refund my money because they said there isn't anything wrong with the item. They finally sent me a return mail address, which is sketchy... some rundown building(s) in Rosedale NY. I have yet to receive a refund and have American Express involved. So far, they are no help too!

Date of experience: June 10, 2022
California
1 review
0 helpful votes
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Garments received
July 9, 2022

The clothes did not fit. What is your procedure to return items and exchange for larger sizes?

Date of experience: June 9, 2022
South Carolina
1 review
0 helpful votes
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Some things nice
July 9, 2022

I ordered five items. Three of them were nice and fit well. Two of them were very weird fabric which wasn't described online. One top described and shown online as red was actually a dull purple, very unattractive; and the fabric was like a thin, slick polyester.

Date of experience: June 9, 2022
Tennessee
1 review
0 helpful votes
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I was very satisfied with the products I received but they were all just a little too small. I emailed them about returning/exchanging them for a larger size. I got a reply that stated their options. I decided to send them back via UPS but I still do not have a return authorization or an address where to send them.

Date of experience: June 9, 2022
Massachusetts
1 review
0 helpful votes
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.
July 9, 2022

...

Date of experience: June 9, 2022
California
1 review
0 helpful votes
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Perfect shirt
June 9, 2022

Fits normal. At first I thought it was going to be too see-through but it ended up being perfect. It's light weight and beautiful

Date of experience: June 9, 2022
Utah
1 review
0 helpful votes
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Love the shirts, love the fast service. Just too small for me. White shirt fabric really thin... but loved it. Wished they would have fit. I have others that I kept that did fit, same sizes.

Date of experience: June 9, 2022
Ohio
1 review
0 helpful votes
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Not what i expected
July 9, 2022

Sizes run small. I need info on how to return. Please send me this info so I can return. Nothing was mentioned that sizes do not run true to size.

Date of experience: June 9, 2022
Canada
2 reviews
0 helpful votes
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Out of stock
June 9, 2022

Had to reorder 2 times because you were out of stock

Date of experience: June 9, 2022
New York
1 review
0 helpful votes
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Clothing order
July 9, 2022

I think everything looked really nice on line. Not as happy when I finally received the clothing. Everything seems to be made with flimsy material and cut too small. And it took a long time to get the order.

Date of experience: June 9, 2022
Texas
2 reviews
1 helpful vote
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Default settings
July 9, 2022

I changed colors while ordering and that set the default size back to smaller than I needed.
Returns are an issue.

Date of experience: June 9, 2022
Missouri
1 review
0 helpful votes
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EXTREMELY DISAPPOINTED
July 9, 2022

ALL CLOTHES RAN EXTREMELY SMALL. CANNOT WEAR ANY OF THEM. QUALITY WAS AVERAGE TO SHODDY ON ALL ITEMS

Date of experience: June 9, 2022
Texas
1 review
0 helpful votes
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Poor sizing
July 9, 2022

I wear size 2X in US sizes. I ordered 3X from you. All were too small... size 1X or smaller. Suggest you measure some US made Blouses, etc, to get sizes right, since Asians are generally smaller than Americans. Also, on the 2 Blouses with front pockets, the pockets were up nearly on the shoulder. They should be 2-3" lower. I cannot wear any of them. Liked the patterns and materials. Will give them to charity.

Date of experience: June 9, 2022