On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Kina and Tam
Strange Cvlt
Lululemon
Tripulse
Wythe
Land's End
Ben Sherman
Vuori
Bleu Rod Beattie
Free Country
Janji
Marine Layer
Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Not much communication, no easy return policy, but happily received usable clothes
Slow shipment with ok communication. The sitejabber customer feed back form forces customer to rate everything. That seems a bit odd.
The dress did not fit so I have returned it for a refund on my credit card
Not good quality fabric and cut of blouse much slimmer than other manufacturers.
No return information included in package.
Easy to navigate website, makes shopping online fun.
Took a long time to get as they were out of things... like the tshirts but not colors I ordered
If I have to pay to return the medium and then pay to ship the larger I will end up buying two shirts. Your exchange policy needs to be changed.
The real items I received look somehow different from the photos.
Both products ordered run small. You should correct your sizing
The two items I did receive were also too small. I will be returning.
Thought the customer service was horrible. Cheap material on one top
Not good - don't like to take the time to order and search when i find out items are unavailable... after the time spent
The items came in a timely manner, they let me know the cat shirt was on back order, allowed me to cancel if I wanted. The fabrics were a bit disappointing as I thought they would be of better quality.
Overall like the clothing. Did not realize everything needed to be hand washed.
Good experience. Clothes were sized properly and good quality material. I was informed about status of delivery. I would order more clothing from Azzlee.
I was very skeptical about ordering. The clothes were so reasonable. I was afraid they were cheaply made. They were quick with the delivery. The clothes are well made and pretty much true to size. I will be ordering again.
Everything very small. Looks great on the website. But fits small.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members