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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I'm always apprehensive about ordering clothes online. Will it fit? What type of fabric is it? Will I get it? Overall I was happy with my purchase, the clothes are as represented in the photos and descriptions, just make sure you order according to your measurements not your customary size. Delivery did take a few days longer than stated.
I was able to place the order and the money was out out my account almost immediately. The issue is the return process. I m still in the process of trying to return. I hope I can get my refund quickly.
I need to return 3 of the 4 as they did not fit at all. Who do I contact as there is no return information included in the packaging? I do not know how to contact AZZLEE customer service. I will not order again.
All clothing is very cheap and thin material. Very disappointed because I love the style and look on the website but
I ordered these items for a trip. They didn't get here in time. I was pleased that my emails to find out when my order would arrive were answered. The person emailing was informative and friendly.
I do love what I have received. I love the price, clothes are comfy and pretty. Does not take a long time to recieve ordered merchandis.
Love the looks, hope I am as excited when I receive them… my order reflex some trust!
Was easy ordering, delivery was a bit slow and the tracking took for ever to trace. Possibly because it was shipped to Canada, but other companies ship to Canada and I have not had trouble tracking.
I need to return 3 items that don't fit. Please send me a return label, so I can do so.
I read other reviews before buying and they all said fit was good or even oversized. I ordered X-Large and it fits tight. I usually wear large to X-Large in all other brands. I was very disappointed & have not worn it yet.
I didn't learn an item was out of stock until after I inquired about status of order.
They are very cheap looking. Did not have good fits, they were very small even n xxl.
Easy to order and fast shipping. Quality merchandise. Imperfect again in the future.
First time shopping with Azzlee. Easy to use website
I look forward to getting my purchases.
Ordering online is scary, especially from a different company.
The merchandise was not a flimsy as I expected. Good job!
I love my floral shirt. It is a great fit, and I love the floral design.
I had read some negative reviews, but my experience was only positive. Site was easy to use. Ordering was easy, and received my order of 4 items in about 2 weeks time. Website listed a phone number for customer service if I needed it.
I ordered 5 items like 1 week after they contacted me, 2 off them was out of stock they refunded the money and give me some discount for my next order, the other 2 items I got them on time but 1 is a wrong size (so sad because is actually a really cute blues) so after all I just ending with only 1
The order took way too long to get here and was very disappointing when it did. Again, want to return the order
I was hoping for a stretchy cotton. Sad to say, I won't be ordering from here again.
Quick turn around. No complications. No complaints.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members