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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
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Shipping
Returns
Sustainability
Product
Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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It clearly says ONE-PIECE but it is NOT! It is a top and a small bottom. I gave it to a friend who wears tank-kinis. I do not.
The site is easy to navigate with one exception, getting back to the page you were shopping. It's a little cumbersome because it seems that the back button only takes you to the last page viewed and I couldn't find a way to get back to my shopping page.
Due to having to return some of my items I have been in contact with the customer service department. They are very responsive to email and fabulous to work with!
Sizing was not accurate. Everything I purchased was too large.
Shopping so far is good. Will comment on items once I receive them and can try them on.
Ordering online was very user friendly and there was a variety of items to choose from.
Ordering was easy. However, I inadvertently ordered two of the same shirts. Also, I didn't realize that there was an international transaction fee. I will need to return part of this order as some sizes were too small.
The ease of ordering was good but the products were not to my liking.
They seemed to be poorly made, loose seems, inferior material and the cut was not good. How do I return them?
In the past I have been very satisfied with your products. Sad to report a little different experience this time. The pants had a wide, straight hem- not like the picture. The tops were not as full nor as long as they appear in the ad. All in all I was not as pleased with this purchase as I had become accustomed to being when shopping with you in the past.
This blouse is much thinner/see-through than I expected. I wish I could send it back.
Site is easy to use. Nice variety and good prices. Long wait for delivery but worth it.
The White Floral Printed Stand Collar Button 3/4 Sleeve Blouse was too big. I ordered 2 different blouses in a medium and they did not fit the same. The white floral blouse was much larger.
I ordered 4 size large tops. Two were snug and two were massive. My normal size is medium to large depending on brands. This variation makes it difficult for me to want to buy from this company again.
Quick order processing and delivery (always questionable from unknown places).
The clothes I purchased fit but looked quite different from what was pictured. Could be my body shape but I wouldn't have thought it would have altered the look as drastically as it did.
See above, I described my experience in space above.
The item came today but I do not like it. I threw out the packing slipping therefore I have no way to return it. Can you please tell me what I should be doing
Items are cheaply made, arms are much too small for a 2xl size, can't put them in a dryer, won't be buying anything else from them.
Ordering was easy. Delivery time was reasonable. Clothes were well-made.
I'm just not sure how easy it will be to return the shirt that doesn't fit me.
We'll see!
I am totally unimpressed with my shopping experience
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members