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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I didn't look to see what each piece was made from, so was unpleasantly surprised.
The clothing is substandard. Attempting to return items and receiving a refund is a monumental task.
You had exactly what I was looking for.
Everything went just as I hoped. The pants fit (I was looking for something loose-fitting in the legs) and the elastic waist is substantial enough for my taste. My package arrived within 2 weeks, no snags.
Love everything I ordered taking it to Greece with me in the fall
I received my order in a timely manner. The tops are nice BUT the sizes are way off. I ordered extra large because I like my tops to be a little loose. These tops were sO tight I couldn't even get past the shoulders to try them on. So VERY disappointed. The tops are nice seem to be made well, if only I could wear them
Pat M: I received 2 pair of the gray and white pants. I did not receive the white pants or gray top
Very expensive shipping cost. Very pretty pants. Runs slightly small so I sized up a size. But very nice quality for the price.
Very expensive shipping cost. If is as nice as looks will be worth it. Fingers crossed.
Good, and I hope the quality and the shipping date can be good too.
Not worth the money but I don't want to pay to ship it back
Shopping for items is good, but the sizes are not true U.S. sizes.
Service rapide, tailles conformes aux spécifications. Excellente entreprise en ligne
Good so far. I do wish there was a gift option, so I could write a note to the recipient.
Customer service reached out to me when there was a back order for one of my items. They asked me how I would like to proceed and were very professional and quick to respond. Items arrived in a timely manner. As a suggestion, I would add the type of material the items are made out of in their description.
Looking forward to this order - cotton, light weight comfy/dressy casual looking clothes. 2 out of 5 items canceled. After receiving my order, I was glad they had been canceled. The two shirts I received were too tight, even though they were XL. One shirt was polyester instead of cotton, even though tag said cotton. Other shirt said cotton, but is probably cotton/polyester. Pants were not finished stylishly as pictured, but plain small hem on bottom.
Sizing was inconsistent. Fabric was flimsy... sometimes see through
Sorely disappointed. Not in the products but in return policy and sizing. Always order large but got close this time because wanted a loose fit. Very small in the chest area. Tried to return but was told it would cost ME
Too easy. Love the clothes. The tees are nice cotton. Soft
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members