On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Pants and shorts seem to run small in the waist but otherwise fabric is very nice on all the items that I received.
Received in reasonable time. Product as shown. Size chart off in my opinion
No problem with the shopping. I intended to buy 1 shirt but came out with 2 instead.
I love three of the five items I purchased. One item was too small after the first wash in cold water.
The clothes came in 3 weeks. They are very nice clothes. Go by the size they indicate not the size you wear. The mountain shirt is a beautiful fabric and fit but colors not as vibrant.
I'm excited to try your clothing! Love the styles and would love to order more in the future!
I really do not like ordering items online that I have never gotten before. While I ordered all xl all 4 shirts ran different sizes from way to small to fits well. I emailed customer service and they are giving me $23.00 to not return them. I have accepted this and am now waiting to find out what to do when I reorder the shirts.
Fabric, and fit not as advertised. I ordered two tops. The fabric and fit were shabby. I received a message that one of the tops was back ordered, I attempted to cancel the order, since my first order was not what I expected. I was impossible to do so
I want a refund. The pants and blouse are not the same color.
I would have liked to have not waited so long for my package. But do like the blouse once it got it.
All tops were too tight across my breasts. I have returned them for the next size up. Still waiting for them to arrive.
Item was incorrect style and size for me. Material was very thin. Opening in front of the top was cut way too low. Returns take too long to credit.
Took awhile to get it but it was worth the wait. I really love this top.
It was ok, but disappointed in the sizing of the shirts. Everything was really cute though.
I got kick out twice and lost some pieces but still ordered a couple of things 2 of the 3 items fit and looked nice.
I got kick out twice and lost some pieces but still ordered a couple of things
Love the styles but hated the fabric. Everything I ordered was thin and didn't maintain its size once I had them dry cleaned. I ultimately had to give away most of what I purchased because your return policy states we can't clean the items then return them. I suppose that's because you know once you clean them they won't fit any longer. I just think that's bad business practices. I won't be ordering anything from this company again.
It was easy to order, and it was delivered in about 5-6 days.
Nice clothes selection and they are true to size. I am 5'7" and I liked the length of the crop pants. T
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.