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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I love all the shirts I bought but they are all too tight. I need to return them but finding it difficult to do. I need to have customer service help me.
Not again. I choose this site because I was told about it.
Good quality good price and shipped fairly quickly
Everything I ordered has to be returned because of sizing. I ordered 1 size up. Need 3 sizes up.
Merchandise came in about 2 weeks. Good with tracking.
All of my clothes were really too small... They were not United State sized 3x... thank you Jackie How do I return them Jackie Moore
The fabrics are good quality
The tops fit are inconsistent so I am returning two of them
I have trouble with your sizing. And you don't have petite size
Couldn't open item I wanted. I have trouble with your sizing. And you don't have petite sizes.
I've always wanted to order something from here. Having the option to split the payment into 4 smaller payments makes it possible.
Pants and shorts seem to run small in the waist but otherwise fabric is very nice on all the items that I received.
Received in reasonable time. Product as shown. Size chart off in my opinion
No problem with the shopping. I intended to buy 1 shirt but came out with 2 instead.
I love three of the five items I purchased. One item was too small after the first wash in cold water.
The clothes came in 3 weeks. They are very nice clothes. Go by the size they indicate not the size you wear. The mountain shirt is a beautiful fabric and fit but colors not as vibrant.
I'm excited to try your clothing! Love the styles and would love to order more in the future!
I really do not like ordering items online that I have never gotten before. While I ordered all xl all 4 shirts ran different sizes from way to small to fits well. I emailed customer service and they are giving me $23.00 to not return them. I have accepted this and am now waiting to find out what to do when I reorder the shirts.
Fabric, and fit not as advertised. I ordered two tops. The fabric and fit were shabby. I received a message that one of the tops was back ordered, I attempted to cancel the order, since my first order was not what I expected. I was impossible to do so
I want a refund. The pants and blouse are not the same color.
I would have liked to have not waited so long for my package. But do like the blouse once it got it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members