From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
A 2XL needs to have adequate room across the chest to accommodate all bra sizes
Happy and satisfied and cotton materials I would recommend it to my friends.
I like the clothing, good advertising in Facebook
Returns were easy but kind of expensive. When I ordered the shirts I ordered larger sizes than I wear to be safe and they were still to small. Very unfortunate as they looked really cute on the models. Very disappointed with sizing
Clothing was poor quality and one of the blouses was unlike the photo. I expected a better quality and was disappointed.
I need to remember that I need to try things on before I buy. 2 of the 3 items I ordered will be good additions to my wardrobe.
Dissatisfied with the fit and fabric. Disappointed with the shirt
The dress fit well and was better than expected. Thank you
Ok. I do appreciate the follow up. As to whether I received the shirt
I needed to update my wardrobe and you did it! Thank you!
Je vais diminuer mes achats avant d`avoir une preuve meilleure et non transparente
Merci
The colors, the size, the way each item fits were all just perfect! I shall look for more clothing items on Azzlee again!
Merchandise was smaller than anticipated and low quality. I found the return process more difficult than with any other retailer I use online. I am awaiting a partial refund. Company policy was no assistance with return shipping, no return shipping label, and lots of particulars on return shipping.
I've purchased from this company before and couldn't be happier with the online experience or the product.
For one they changed my ratings when I put it in and very hard to make a return and waited along time to receive the order.
I am unable to pull up my order to start a return.
Clothing looks great but I've been trying to reach someone to return the green printed shirt.
Can you help me? Can't find a phone number to customer service?
Items were as described well made decent shipping time.
Material is extremely thin. Pants are lined not comfortable for summer. But they're ok!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members