Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
The two tops I ordered in my normal size are extremely small and tight thru the bust and arms. I hand washed and air dried them as instructed but they shrunk. I did not get the correct pants I ordered that were shown in the picture but they at least fit. I will not order from Azzlee the second time. I did not contact customer service because I got them late in the evening and was planning on wearing them the next morning and they were an acceptable but tight fit so I hand washed them and dried overnight, then they shrunk. I knew Azzlee would not honor a return or exchange. Bad experience.
Everything looks lovely on the website, but I should have ordered 1-2 sizes larger than I wear. Everything I ordered was very tight -- won't be able to wear them.
Easy but quality not good - no easy way to return.
Ordered 4 blouses in size Large. Never had a problem in ordering this size from other women's retail outlets. I initially washed in cold water and hung them up to dry. No dryer heat to cause shrinkage.
They fit snuggly which was not the desired look I had in mind. Only one blouse fits well.
One blouse turned out to have a very "scratchy" feel to it which makes it uncomfortable.
I know since I washed them (my mistake), I cannot return them. I will donate them to someone.
I will never order anything else from this company again. A very expensive lesson learned!
I placed an order on June 15th and didn't receive my order until July 2nd. It was very slow and I paid extra for faster delivery. The dress I order was out of stock and with the emails going back and forth, held up the rest of my order. I was refunded for the item and given a discount for the next order I place but 17 days is a long time.
Easy to find in stock items. Although it took a while to receive my order, it was worth the wait
Good experience; product just as described in ad; I would purchase again.
The shipping took WAY too long. The pants were in stock, the label said it was printed, but still took weeks to get.
The clothes arrived in about 3-4 weeks, so not bad. The sizing is inconsistent. Some for just as described and others are too small.
I have reached out to Azzlee to initiate an exchange. Will advise if customer service responds.
I like the options for plus size but some of the items are very tight - and cut narrow which should not be true for plus size.
Returning everything... all sizes ran too small. Terrible system for returning merchandise. First time user
So, the product took longer than expected to arrive. I must say that when I reached out to them, they researched and got back to me promptly. Once I received my order, part of it was missing. I got the pants and the top part of the shirt set, but was missing the white undershirt part of the order. I am not sure if it was because I had to order that part separate or if it was a clerical error, but either way I am saddened by this. The clothes themselves are well made and I would still order again, thanks.
See above
I'm obviously not deterred, as being ordered items for myself recently. Thank you.
Had no problem. Shipping took longer than expected.
Good experience all the way around, glad to find this company.
I had mixed results with my order. The swimsuit was the worst but the linen pants are fantastic!
Unsatisfied! None of my 6 items fit well. I have contacted Azzlee, as their return policy requested. I need to get an order # from them before I can return anything, otherwise the return will be denied. They have a 30 day return policy. I hope this happens before 30 days. I want my $$ back!
The sizing for the blouse run small so I gifted it to a smaller chested friend
Experience was ok, but the fabric quality was disappointing
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.