From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
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Returns
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I hate to leave a bad review, because that is just not me. Let's just say the items were not as pictured.
Excited to be able to buy a Hawaiian shirt quickly without having to drive to all over town!
Most things run smaller than North American sizes, would not purchase again
All tops were too small. But the pants fit perfectly. Tops seem to run smaller than sized.
I would like return for a bigger size please advise on how to proceed
Hello, pls contact the servicer at service@azzlee.com for return.
It took such a long time to receive my order, and then one of the items is a large but so small I won't be able to wear it.
Merchandise was delivered one month after ordering. The tops fit fine but the casual shorts are cut slim thru the abdomen. I have requested a return for the shorts.
The cotton pants were such a good fit I ordered 2 more pairs. I did not receive the yellow cotton round neck shirt with buttons, so cannot comment on its quality. I am still hopeful it will be delivered. As I said in my review the sunflower blouse was too tight in the upper arms. I guess pants only from now on.
Website seemed to be problematic with new pages opening with each item viewed, but all brought together at the end. Check out was quick. However, if you want to exchange, you have to pay for shipping the return and shipping the exchange. They would rather give you an unsatisfactory item than do an exchange.
Returns are not free, you have to either pay shipping or purchase more for a discounted rate. I won't be ordering again from this company
I am not happy, I want to return it but don't have an address label to return.
Easy to navigate, found what I need. Thank you very much
Arrived quickly and it's very nice quality! Wish it was a little smaller. Had a good experience with this being my first order.
I love the look of the close and received it in good time.
Please help. My pants are too big and I'd like to exchange them for a small. Is this possible
Not sure of sizes. Previously bought 2 same size. One was way too big and one was almost too small.
Easy to order but did not like fit of shirts. Order came relatively fast with no issues. Need to rerun items so have not done that yet and don't know how easy that will be
Nothing fit right so I'm returning everything. It was a little challenging to figure out how to return. I had to go through several layers of the website before I finally got someone to respond.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
Best regards,
Azzlee Team