business logo of Azzlee

AzzleeReviews 11,030

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Canada
1 review
0 helpful votes
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Wrong shirt received
October 10, 2022

I did not receive the sky blue floral printed casual round neck blouse.

Date of experience: September 10, 2022
Indiana
1 review
0 helpful votes
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Very unhappy
October 10, 2022

Want to return but no address or phone number.
I feel taken advantage of because you don't supply a return address or any way to contact you.

Date of experience: September 10, 2022
New Zealand
1 review
0 helpful votes
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Happy customer
September 10, 2022
Updated review

Photos of garments very good. First time I have ever ordered from overseas but very happy with my purchases

Date of experience: September 10, 2022

Photos of garments very good
August 20, 2022
Previous review

Photos of garments very good.

Date of experience: August 20, 2022
Australia
1 review
0 helpful votes
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Overall happy with the process
September 9, 2022

Easy to shop, fingers crossed I've picked the right size, aware of return policy but won't return, giving item to my daughter

Date of experience: September 9, 2022
New Zealand
1 review
0 helpful votes
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All good
October 9, 2022

Fine, thank you everything arrived but we're too big.

Date of experience: September 9, 2022
New Zealand
1 review
0 helpful votes
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So pleased
September 9, 2022

Easy to buy so hope easy to receive
Will shop again

Date of experience: September 9, 2022
Australia
1 review
0 helpful votes
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Easy shopping
September 9, 2022

All good. Recieved article in a very timely manner. Item was as shown and it is very nice thank you

Date of experience: September 9, 2022
New Zealand
1 review
0 helpful votes
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Excellent customer service
September 9, 2022

I had an issue with one or more items being out of stock but the communication with the customer services team was efficient and pleasant. My problem was resolved almost immediately and my order turned within a week afterwards. Extremely happy with both the service and products. I will definitely be using this site again

Date of experience: September 9, 2022
Florida
2 reviews
0 helpful votes
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The shirt is too small. I need to return it. Please advise the return policy…

Date of experience: September 9, 2022
Canada
1 review
0 helpful votes
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Good timing
September 9, 2022

Parcel arrived in a timely manner. Product too big. I will gift it to another.

Date of experience: September 9, 2022
Missouri
1 review
1 helpful vote
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Should know by now
October 9, 2022

When shopping/ordering from these "overseas" companies, buyer beware that one, it takes many weeks to receive your order, two, sizing runs 2 or 3 sizes smaller than US companies.

Date of experience: September 9, 2022
New Zealand
1 review
0 helpful votes
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Satisfactory
September 7, 2022

Great prompt service.
Prompt delivery.
Well packed.

Date of experience: September 7, 2022
California
1 review
0 helpful votes
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Size issues
September 7, 2022

I'm hard to fit and the items didn't fit. Gave them to a friend.

Date of experience: September 7, 2022
New York
1 review
0 helpful votes
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Not the best quality
October 7, 2022
Updated review

I wish things were as they looked on the site. Not one item looked or held up. Very sad as I wasted good money on these items... another rip off site with trash clothes

Date of experience: September 7, 2022

Everything looks so comfy and cozy
August 18, 2022
Previous review

Everything looks so comfy and cozy. Hoping things I ordered are as nice as they look on the site!

Date of experience: August 18, 2022
Texas
1 review
0 helpful votes
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Clothes were sized correctly and arrived in a timely manner. I am enjoying my purchases.

Date of experience: September 7, 2022
Australia
1 review
0 helpful votes
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Not sure if would purchase again
October 7, 2022

Not sure if would purchase again
Sizing on each top was different

Date of experience: September 7, 2022
Australia
1 review
0 helpful votes
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Fine
September 6, 2022

Clear pictures of items-colour on a shirt was not so accurate. Reviews & sizing is helpful. I checked sizing with tape measurements & am happy with sizing.

Date of experience: September 6, 2022
Canada
1 review
0 helpful votes
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Hooded Coat
October 6, 2022

It's a little too short for me. I'll give it to someone.

Date of experience: September 6, 2022
Australia
1 review
0 helpful votes
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Waste if money
October 6, 2022

Never buy clothes from this company, product looked like good quality on instagram, disappointed in random sizing. T shirt too big and no shape in shorts, cant bend in.

Date of experience: September 6, 2022
Indiana
1 review
0 helpful votes
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Confusing
October 6, 2022

One day their email told me to wait a week or two. Then two days later they were asking me if the product arrived. And it hadn't yet. Didn't come until Tuesday, the day after labor day. This jacket was so misrepresented as a winter coat that I could never trust them to buy from them again.

Date of experience: September 6, 2022