From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to order and arrived in a reasonable time. Nice quality items but is the first site that has ever emailed to make sure you received your items.
That is very much appreciated.
No problems so far... I hope the return of the jacket won't be a problem. In future, I will be very careful with the sizing issues.
Love your designs, Azzlee will be my go-to place for future additions to my wardrobe.
3 of the 4 items were too small. Would like to exchange them for an XL size. The 4th item fit good.
Shipping time was too long.The quality was not what I was expecting.
Easy to navigate website, speedy delivery. Material for tops was different than expected but still very nice.
Looks absolutely Lovely! Like wrapping yourself in a warm Hug!
I did not receive the sky blue floral printed casual round neck blouse.
Want to return but no address or phone number.
I feel taken advantage of because you don't supply a return address or any way to contact you.
Photos of garments very good. First time I have ever ordered from overseas but very happy with my purchases
Easy to shop, fingers crossed I've picked the right size, aware of return policy but won't return, giving item to my daughter
Easy to buy so hope easy to receive
Will shop again
All good. Recieved article in a very timely manner. Item was as shown and it is very nice thank you
I had an issue with one or more items being out of stock but the communication with the customer services team was efficient and pleasant. My problem was resolved almost immediately and my order turned within a week afterwards. Extremely happy with both the service and products. I will definitely be using this site again
The shirt is too small. I need to return it. Please advise the return policy…
Parcel arrived in a timely manner. Product too big. I will gift it to another.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members