business logo of Azzlee

AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Michigan
1 review
0 helpful votes
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It was a pleasant experience.
May 14, 2024

I don't feel I need to give 50 characters on my experience it was fine.

Date of experience: May 4, 2024
Texas
2 reviews
0 helpful votes
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Sorry
May 14, 2024

Two of the items that were received were the wrong color, wrong fabric, and the wrong style.

Date of experience: May 4, 2024
Maryland
2 reviews
0 helpful votes
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I ordered a few tops, a dress and pants from this company. Sub par materials were used and although they look good online they looked awful when I received them. In addition, they would not accept a return after 30 days. That might be standard but high quality companies are generous with the time frame….not even store credit was offered. Beware!

Date of experience: May 4, 2024
Illinois
1 review
0 helpful votes
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Dress
May 14, 2024

Terrible quality of dress and Received late. Called and affirmed with the Credit card company that I had received the dress.

Date of experience: May 4, 2024
Virginia
1 review
0 helpful votes
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Quality clothing
May 14, 2024

Beautiful dresses that fit well. I am very pleased with the quality and fit.

Date of experience: May 4, 2024
California
1 review
0 helpful votes
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I will use them again.
May 14, 2024
Updated review

I am curious how long deliveryThey kept me informed of when my items would arrive and long they wioukd take to arrive. Thank you very much. Take.

Date of experience: May 4, 2024

I am curious how long delivery will take
April 18, 2024
Previous review

I am curious how long delivery will take.

Date of experience: April 8, 2024
Ohio
1 review
0 helpful votes
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Good
May 14, 2024

I really like the dress and it fit very well. Thank you. I saw this 2 years ago but it was too expensive. Now I got the dress I have wanted for 2 years.

Date of experience: May 4, 2024
New York
1 review
0 helpful votes
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Total waste
May 14, 2024

Size was completely wrong. Customer "serviice" has indicated they will offfer a small portion of price. Return policy is completely unsatisfactory but no alternative. Will not use again.

Date of experience: May 4, 2024
Ohio
2 reviews
0 helpful votes
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Pricey
May 14, 2024
Updated review

I purchased 2 dresses the same size, one is a little snug for my liking and the other is too tight. Material is thin but I feel will be cool in the heat.

Date of experience: May 4, 2024

Great cozy looking selection
April 23, 2024
Previous review

Great cozy looking selection

Date of experience: April 13, 2024
Florida
1 review
0 helpful votes
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Beautiful and comfortable
May 14, 2024

I love both of the dresses and they are true to size. I will be ordering more from Azzlee

Date of experience: May 4, 2024
GB
1 review
0 helpful votes
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Misrepresentation
May 14, 2024

Product is nothing like the photos on the website. Poor quality fabric, different pattern to what is shown in pictures, overpriced and generally substandard. No options to return items for a refund within the parcel delivered. No notification my delivery was on its way. I will never order from this seller again.

Date of experience: May 4, 2024
New York
3 reviews
0 helpful votes
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Too small
May 13, 2024

Dress was way too small, I ordered a medium and I am sure and XL might have fit. A medium was what my measurements listed

Date of experience: May 3, 2024
Illinois
1 review
0 helpful votes
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Very accomodating
May 13, 2024

They responded quickly and explained the process easily

Date of experience: May 3, 2024
Colorado
1 review
0 helpful votes
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Not a good experience
May 13, 2024

Dress doesn't fit. I had no way of returning it. No return label. I ended up giving it to a granddaughter. I WONT be ordering from you again.

Date of experience: May 3, 2024
Colorado
1 review
0 helpful votes
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Not very good
May 13, 2024

Bad. Will never oder from this company again. Did not like the service

Date of experience: May 3, 2024
Arizona
1 review
0 helpful votes
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Cute styles. All fabrics are hand wash. They are all as described in the website

Date of experience: May 3, 2024
California
1 review
0 helpful votes
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Poor quality and sizing
May 13, 2024

The quality of the fabric is extreme poor and the sizing does not match US sizes.

Date of experience: May 3, 2024
Missouri
1 review
0 helpful votes
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Do not order this item
May 13, 2024
Updated review

I was so disappointed with this order. It was not the blouse soon on order. I was so upset I threw it in the trash with the rest of the garbage. It looked like a 5th grade sewing project and the material was absolutely horrid.

Date of experience: May 3, 2024

I love the layout of the site
May 1, 2024
Previous review

I love the layout of the site. I only wish the were more items displayed on a model. Also it would be nice to have a description of the materials the garment are made of.

Date of experience: April 21, 2024
California
3 reviews
0 helpful votes
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Green dress
May 13, 2024

Everything arrived quickly I loved everything only the dress looked different from what I saw but that happens a lot you can't get a good idea of the fabric but the dress was still very beautiful

Date of experience: May 3, 2024
Illinois
2 reviews
0 helpful votes
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Late delivery
May 13, 2024

Pleasant. Thank you. Eventually they were able to track my package and the order was received.

Date of experience: May 3, 2024