From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Not a good fit for New Zealand bodies. Too fine a cut and no shaping, sadly.
Didn't need customer service & received order in a timely manner.
The quality of the fabric is cheap. Things feel cheap. Sizes are not consistent. Will not shop this site again. I'm still waiting on a sweater too.
Very disappointed in quality of all ordered products. Will not be ordering again soon.
Was concerned when parcel had not arrived. Sent email and received reply immediately. Parcel arrived the next day so I was panicked over nothing.
I couldn't believe that you offered me a paltry sum of $8 rather than returning the item. With taxes etc. I paid $50 for this item.
Was so pleased with my order that I have placed another for a different colour
Such low quality, material so thin. Not happy at all
I had difficulty filling in my address, it wouldn't let me type in Wellington, kept offering Australian states, I had to go out and come back in, annoying. The pants arrived quickly.
This site has very stylish and unique clothing yet cost-effective.
The tops all look lovely so hard to choose! May have to buy more.
It was easy to order, now will wait for the item to arrive and check the sizing and quality sizing all wrong, colour was the same, style was nothing like the picture on the internet
I was very happy with Azzlee. Unfortunately they could not supply one of the garments I ordered but they let me know very quickly and offered me a refund or replacement. The refund came through, also very quickly, and once the delivery arrived I was very impressed by the accuracy of the sizing chart and generally happy with the tops.
Fairly quick shipping but clothes were nothing special and not that nice. Some very strange fits too.
Love you designs. Received in good time and shape. Have only worn one and got nice comments.
I love the looks, just hope the quality is there, will see.
Was easy, I have never shopped your sight before. I hope the quality and size are true.
Now I have correct sizing for me I will order again from you. Cheers alison
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members