business logo of Azzlee

AzzleeReviews 11,020

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
New Zealand
1 review
0 helpful votes
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No review
November 2, 2022

Sorry, i do not have time or energy to write a review!

Date of experience: November 2, 2022
New Zealand
1 review
8 helpful votes
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Azzlee au. Review
December 2, 2022

Order arrived in a timely manner but there is no way to contact re incorrect size for return or replace. Wouldn't purchase again as material is poor quality. Disappointed as look so nice. Made for very small Asian market

Date of experience: November 2, 2022
Australia
1 review
0 helpful votes
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Rubbush
December 2, 2022

VERY poor. Will never order anything from u again. Total waste of money.

Date of experience: November 2, 2022
Canada
1 review
0 helpful votes
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Na
December 2, 2022

I am usually a sz L. I ordered an XxxL in the hopes it would fit loose., but instead, it was snug

Date of experience: November 2, 2022
Nevada
1 review
0 helpful votes
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...
November 2, 2022

...

Date of experience: November 2, 2022
Australia
1 review
0 helpful votes
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Product review
November 2, 2022

Certainly will order more products. Happy with the quality.

Date of experience: November 2, 2022
Australia
1 review
0 helpful votes
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A bit disappointing.
December 1, 2022

A bit disappointed as I ordered 3 items all the sa. E size but only one fits comfortably. One is tight on arms and one doesn't fit. One colour was different than rhe photo.

Date of experience: November 1, 2022
New Zealand
1 review
0 helpful votes
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Disappointed
December 1, 2022

I thought I would give this company a try and when my items arrived, I wasn't impressed at all. Will not be coming back.

Date of experience: November 1, 2022
Michigan
1 review
0 helpful votes
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Good experience
November 1, 2022

Lots of options to choose from. Was nervous to order from site based on other reviews. Overall happy, but didn't love the jacket.

Date of experience: November 1, 2022
New Zealand
1 review
0 helpful votes
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No
November 1, 2022

I'd purchase from this company again. Happy with my purchases.

Date of experience: November 1, 2022
Iowa
1 review
0 helpful votes
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Didn't fit
December 1, 2022

Can I return this as it does not fit! It is too small as not near the size

Date of experience: November 1, 2022
Texas
1 review
0 helpful votes
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Azzlee claims they will return unworn garments that do not fit, but they try to negotiate with you to keep the items. They are not honest. I have exchanged 4 emails with them trying to get return info which they will not send. This is a sleazy company. Do not order from them.

Date of experience: November 1, 2022
Australia
1 review
0 helpful votes
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Lovely tops
November 1, 2022

I was a bit sceptical at first but very surprised when my order arrived very nice looking garments

Date of experience: November 1, 2022
Australia
1 review
0 helpful votes
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Disappointed
December 1, 2022

Nothing fitted even though I ordered as per their size charts. Not good quality. Returns have to go to the US at your expense. Ended up getting refund for half the amount I paid which was all the items were worth anyway. Customer Service did reply quickly offering me a credit in lieu of returning goods. I would never order from them again.

Date of experience: November 1, 2022
Australia
1 review
0 helpful votes
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Looks elegant
October 31, 2022

Lovely clothes— took a long time for delivery,but worth the wait

Date of experience: October 31, 2022
Alabama
1 review
0 helpful votes
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Love my jacket
October 31, 2022

Shipping took as long as expected, very satisfied with the product.

Date of experience: October 31, 2022
Alabama
1 review
0 helpful votes
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Nice clothes
October 31, 2022

I will order your clothes for different seasons. They are comfortable to wear.

Date of experience: October 31, 2022
Illinois
1 review
0 helpful votes
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Good quality. Poor Customer Service.
November 30, 2022

I saw the ad on my Facebook page for the beautiful green coat. I went online and ordered it. I added items to get the discount code for shipping, so I added 2 different sweatshirts and another coat in blue. I received 2 blue coats and have yet to receive a response from Customer Service as to how to exchange the second blue for the green coat. I gave up and chose to reorder the green one. Here's hoping I get it... I won't reorder, but would have to say that the items are all very nice and of good quality.

Date of experience: October 31, 2022
Pennsylvania
1 review
0 helpful votes
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Nice clothes
October 31, 2022

1 item fit nicely - the other item (jacket) for an extra large fit too tight in the shoulders. Instead of sending back they offered a gift card which I will use. They were very nice to deal with

Date of experience: October 31, 2022
Australia
1 review
0 helpful votes
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Too small
November 30, 2022
Updated review

I could only fit one top on comfortably. I ordered the same size for all of them. Disappointing.

Date of experience: October 31, 2022

Good so far
September 19, 2022
Previous review

Good so far.

Date of experience: September 19, 2022