Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
I sent an e-mail explaining the dress did not fit me and have requested a return label be sent to my e-mail. I understand I have 7 days to give you a tracking number after I receive the return label. Overall I have high reviews for you.
The material of this top was not what expected but it is a pretty top.
The dress is totally unacceptable and there is no way to easily return the dress. I was sent the option to receive a credit instead of returning the dress but have yet to receive any credit or compensation for the merchandise.
I am not clear on how to do returns or exchanges? I really just need to order a larger size some of the M are smaller than others I have 5 items I need to exchange what is the process.but I do love the clothes :)
The clothes I received were not as advertised- waxy materials- poor screen printing- I used their size charts and still received poorly made clothing that do not match the sizes I ordered. Return policy is ridiculously difficult to utilize. I'm just giving the clothes to a homeless person. Another FB lesson learned.
The company tried to persuade me to keep three dresses, one that fit and two that did not, By offering discounts. I was lucky that one fit and I wanted my money back on the other two.
It took longer than expected to receive my order and I was becoming concerned. I emailed the company a few times and they replied each time with an explanation. One of the items I ordered was sold out and they credited my credit card promptly when they informed me. I was happy with the merchandise when it arrived. My order had mostly cotton items and the quality and fit is good.
Item was delivered in the time I was told wth no damage
Quite unhappy with the product-material not as expected-sweater very skimpy and dress poorly made-did not return since already spent $10 for delivery and returning item would require another $10-would rather donate item to Goodwill
Arrived when expected and in great care. The items were as they were displayed. Lovely but just slightly small for my 83 year old body but will wear anyway.
I like being able to take my time and think about what I need.
Quality of purchases not very good. Sizing ok but runs a little small.
Tried 3x before Apple Pay worked. Hope expedited shipping works.
I returned the goods that were sizes too small for what they listed. The items were sent back to me after I paid for postage and now I hope they are processing a refund since you can not take the goods at your return center.
Order run alittle late and for some time it wasnt showing any tracking info. One of the dresses said it was red but it was fusha and not at all pretty.
No problems placing order and receiving product. Blouse fit as expected.
Took longer than expected and the top is too small in the shoulder. The clothes are pretty and I bought a larger size than I usually wear bu the top is uncomfortable tight.
I received the item in great timing, but either the dress was sized wrong or your products run extra small. I ordered an extra large but the dress was too small. The dress fit my sister who wears a size 8. Don't know if the dress is sized wrong or if your products run extra small.
Was concerned that it was in fact going to ship because it was lengthy to receive and somewhat hard to access the shipping info
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.