business logo of Azzlee

AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Ohio
1 review
0 helpful votes
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Return of item
May 15, 2024

I sent an e-mail explaining the dress did not fit me and have requested a return label be sent to my e-mail. I understand I have 7 days to give you a tracking number after I receive the return label. Overall I have high reviews for you.

Date of experience: May 6, 2024
California
1 review
0 helpful votes
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Material of top
May 15, 2024
Updated review

The material of this top was not what expected but it is a pretty top.

Date of experience: May 6, 2024

Can't wait to get this lovely top!
April 26, 2024
Previous review

Can't wait to get this lovely top!

Date of experience: April 16, 2024
Alabama
1 review
0 helpful votes
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The dress is totally unacceptable and there is no way to easily return the dress. I was sent the option to receive a credit instead of returning the dress but have yet to receive any credit or compensation for the merchandise.

Date of experience: May 6, 2024
California
1 review
0 helpful votes
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I am not clear on how to do returns or exchanges? I really just need to order a larger size some of the M are smaller than others I have 5 items I need to exchange what is the process.but I do love the clothes :)

Date of experience: May 6, 2024
Nevada
2 reviews
0 helpful votes
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Fake Ad again on FB
May 15, 2024

The clothes I received were not as advertised- waxy materials- poor screen printing- I used their size charts and still received poorly made clothing that do not match the sizes I ordered. Return policy is ridiculously difficult to utilize. I'm just giving the clothes to a homeless person. Another FB lesson learned.

Date of experience: May 6, 2024
Rhode Island
1 review
0 helpful votes
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The company tried to persuade me to keep three dresses, one that fit and two that did not, By offering discounts. I was lucky that one fit and I wanted my money back on the other two.

Date of experience: May 6, 2024
New York
1 review
0 helpful votes
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Good result
May 15, 2024

It took longer than expected to receive my order and I was becoming concerned. I emailed the company a few times and they replied each time with an explanation. One of the items I ordered was sold out and they credited my credit card promptly when they informed me. I was happy with the merchandise when it arrived. My order had mostly cotton items and the quality and fit is good.

Date of experience: May 6, 2024
Florida
1 review
0 helpful votes
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Products nice. I think for myself dresses run bigger. May need to size down. All over nice.

Date of experience: May 6, 2024
Michigan
1 review
0 helpful votes
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Item was delivered in the time I was told wth no damage

Date of experience: May 6, 2024
North Carolina
1 review
0 helpful votes
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Unhappy with purchased item
May 15, 2024

Quite unhappy with the product-material not as expected-sweater very skimpy and dress poorly made-did not return since already spent $10 for delivery and returning item would require another $10-would rather donate item to Goodwill

Date of experience: May 6, 2024
Colorado
1 review
0 helpful votes
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Lovely but slightly too small.
May 15, 2024

Arrived when expected and in great care. The items were as they were displayed. Lovely but just slightly small for my 83 year old body but will wear anyway.

Date of experience: May 6, 2024
Indiana
1 review
0 helpful votes
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Easy shopping
May 15, 2024
Updated review

I like being able to take my time and think about what I need.

Date of experience: May 6, 2024

Nice top
April 11, 2023
Previous review

I love Azzlee, cute clothing, good service. Quick delivery.

Date of experience: April 11, 2023
Puerto Rico
1 review
0 helpful votes
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Won't order again
May 15, 2024
Updated review

Quality of purchases not very good. Sizing ok but runs a little small.

Date of experience: May 6, 2024

Tried 3x before Apple Pay worked
April 22, 2024
Previous review

Tried 3x before Apple Pay worked. Hope expedited shipping works.

Date of experience: April 12, 2024
Massachusetts
1 review
0 helpful votes
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Return of goods
May 15, 2024

I returned the goods that were sizes too small for what they listed. The items were sent back to me after I paid for postage and now I hope they are processing a refund since you can not take the goods at your return center.

Date of experience: May 6, 2024
Arkansas
1 review
0 helpful votes
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Clothing
May 15, 2024

Order run alittle late and for some time it wasnt showing any tracking info. One of the dresses said it was red but it was fusha and not at all pretty.

Date of experience: May 6, 2024
Colorado
1 review
0 helpful votes
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Happy customer.
May 15, 2024

No problems placing order and receiving product. Blouse fit as expected.

Date of experience: May 6, 2024
Florida
1 review
0 helpful votes
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Fit
May 15, 2024

Took longer than expected and the top is too small in the shoulder. The clothes are pretty and I bought a larger size than I usually wear bu the top is uncomfortable tight.

Date of experience: May 6, 2024
Georgia
3 reviews
0 helpful votes
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Disappointed
May 15, 2024

I received the item in great timing, but either the dress was sized wrong or your products run extra small. I ordered an extra large but the dress was too small. The dress fit my sister who wears a size 8. Don't know if the dress is sized wrong or if your products run extra small.

Date of experience: May 6, 2024
Florida
2 reviews
0 helpful votes
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Was concerned that it was in fact going to ship because it was lengthy to receive and somewhat hard to access the shipping info

Date of experience: May 6, 2024
Illinois
1 review
0 helpful votes
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4 stars
May 15, 2024

Easy shopping experience and love the item I received

Date of experience: May 6, 2024