business logo of Azzlee

AzzleeReviews 11,030

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
New York
1 review
0 helpful votes
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Not the best quality
December 29, 2022

Customer service responded very quickly but the clothing did not have the best of quality

Date of experience: November 29, 2022
Iowa
1 review
0 helpful votes
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Only thing I had problems with is not giving me a strong confirmation of order & let me know when shipped.

Date of experience: November 29, 2022
Oregon
1 review
0 helpful votes
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Product okay
December 29, 2022

Product was okay and came in a timely manner but the fabric was not as heavy as I would have liked and the size was too small.

Date of experience: November 29, 2022
Florida
1 review
0 helpful votes
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Not Good
December 29, 2022

I did receive my order in appropriate time but the garments I received were not as expected or as advertised. I have attempted to contact the service people to see how I return these items but as yet (2 weeks) have not heard anything from them.

Date of experience: November 29, 2022
New York
1 review
0 helpful votes
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Not as advertised
November 29, 2022

This shirt was advertised as a sweatshirt. It is not. Also, design is a vinyl sticker.Not what I would call "printed".I

Date of experience: November 29, 2022
New Zealand
1 review
0 helpful votes
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Excellent
November 28, 2022
Updated review

Had to get in touch with them first as to why I hadn't received parcel but then they were very prompt in returning emails as one of the blouses was not available. Didn't find another I liked and the refund went through promptly.

Date of experience: November 28, 2022

I would have liked to see if the bottoms have elastic...
October 29, 2022
Previous review

I would have liked to see if the bottoms have elastic waistes

Date of experience: October 29, 2022
Australia
1 review
0 helpful votes
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Tracking
December 27, 2022

Due to there being no tracking available, I was not aware my parcel had been left in an unused mailbox at the front of my property - for almost an entire month! Luckily I located the parcel and it was not damaged with all the rain we have had.

If something is delivered to my home, it should at least be signed for or I should have been notified, as all of our Mail is collected over the counter at our local post office.

The items of clothing are lovely.

Date of experience: November 27, 2022
New Zealand
1 review
0 helpful votes
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Arrived quickly
December 27, 2022
Updated review

Very quick and easy - just hope they fit. Unfortunately, despite being labelled my size, they were too small. The fabric was too heavy for a hot summer.

Date of experience: November 27, 2022

Very quick and easy
November 7, 2022
Previous review

Very quick and easy - just hope they fit.

Date of experience: November 7, 2022
Texas
1 review
0 helpful votes
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Azzlee clothing. Good quality..
December 27, 2022

Clothing was very nice. Size was just right. Great for the holidays.

Date of experience: November 27, 2022
Pennsylvania
1 review
0 helpful votes
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Photo online
December 27, 2022

The photo online was different than what I experienced. It appeared to be less casual than what it is.

Date of experience: November 27, 2022
Australia
2 reviews
3 helpful votes
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Recent purchase
November 27, 2022

Exactly as viewed on Azzlee website. I received my purchases promptly. I would buy again from this site.

Date of experience: November 27, 2022
Missouri
1 review
0 helpful votes
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Gloves. Pretty and just what I wanted.
November 27, 2022

Easy ordering. Fast shipping. Pretty mittens. Received earlier than expected. Will keep granddaughters hands warm this winter.!

Date of experience: November 27, 2022
New Zealand
2 reviews
0 helpful votes
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Capri Pants and Summer Blouse
November 27, 2022

All went well with my order, although I did become concerned when the parcel didn't arrive the recommended time frame which was 15 business working days. I sent an email to them it was answered promptly, they then gave me a tracking number which showed that my parcel was due to arrive in Auckland NZ, which was great as I had wanted to wear the outfit on Xmas day. The parcel arrived 2 days later, which was in time for Xmas. The email they sent to me was fun,and courteous.

Date of experience: November 27, 2022
New Zealand
1 review
0 helpful votes
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Lovely shirt
November 26, 2022

Very pleased with shirt purchased on line, prompt delivery and no problems.

Date of experience: November 26, 2022
Australia
1 review
0 helpful votes
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Nice
November 26, 2022

Pants fit good,top way to big,I can sew I will make adjustments.

Date of experience: November 26, 2022
New Zealand
1 review
0 helpful votes
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Very happy
November 26, 2022

This is a genuine site and the clothes are fine. Was a little concerned when I got no response two weeks after ordering, but once the tracking info was received it was very prompt.

Date of experience: November 26, 2022
New Zealand
1 review
0 helpful votes
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Poor service, poor quality clothing
December 26, 2022

Took longer than expected to arrive. Misleading advertising - not at all what it looks like in the photos and not an Australian company as AzzleeAU seems to suggest. Not the discount as advertised (Hurry last day for 50% discount has been showing for weeks now...)
Would not recommend.
Sizing smaller than you would expect.

Date of experience: November 26, 2022
Australia
1 review
0 helpful votes
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Overall experience
November 26, 2022
Updated review

It arrived within the time frame they gave me. I'm looking forward to wearing it.

Date of experience: November 26, 2022

Except for a problem trying to update PayPal it was...
November 6, 2022
Previous review

Except for a problem trying to update PayPal it was easy to order.

Date of experience: November 6, 2022
Australia
1 review
0 helpful votes
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A bigger size was required.
November 26, 2022

Very impressed with the professionalism offered when I had to organise a larger size.

Date of experience: November 26, 2022
Colorado
1 review
0 helpful votes
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Recent purchase
November 25, 2022

Everything went well. The top is too big so I will need to exchange.

Date of experience: November 25, 2022