Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
I got my order in a decent amount of time and got what I ordered down to correct size and everything
Placed express and unfortunately it did not get delivered in 3 days as expected
This top is perfect for the holidays. Good quality & fits great. Lovely Christmas colours.
Experience was ok. I wanted to return them, but then realised they had to go to America, so was easier to get refunded for one top & give the others away.
Email replies were very quick & efficient.
Great styles and true to size. The fabric is good quality
I was not sent an email to be able to tract package. However, it was delivered within a reasonable amount of time. The coat was a little thinner than I expected, but very cute. The shirt fits well and did not shrink when I washed it.
Pants are too long not capri at all and horrible material.
I didn't receive dress.
Grey top is totally not as in photo as no under white shirt and a different material as to photo.
White top very see through material.
Loved it onlinw but arrived and thw quality is poor and colour is navy not black as described for one of the T shirts
Have been wanting this too for some time and now I hope I have it. I just love it.
Thanks!
I did not receive the Light grey plus size summer top... I received another top in its place. This top has frills on the hips. I would never order that. Overall I love what you have sent me.
Item not sent correctly but they did correct it and sent it.
As stated above the pants I received are cheap old fashioned straight leg ones. Wry disappointing and further more it's almost impossible to get a full refund and reurn tgem
Beautiful tops, will be back, exactly what I was looking for and nice fitting
I ordered 4 long sleeved tops. All the same size. What I got were all different sizes and one had a set in stain that is permanent. The shirts took a while to get here and I was happy they finally came as there's no guarantees these days. Sadly only one shirt fit correctly. It's not worth the trouble and expense to try and return the others. Disappointed but not too surprised.
Impressed to receive a follow up email to determine at what stage my order / experience was at. This gave me the opportunity and avenue to bring a delay to their attention.
All OK, just find the fabric a bit thinner with all 3 sweaters than I was hoping...
The quality and sizing was poor. When I tried to get a refund they tried to offer me 1/4 of the price to not send it back. I keep on asking for the return address as the site says.au which indicates Australia but they are saying that I have to return it to the USA and that will costs a lot so just take the minimum refund
I was disappointed, not to have been able to follow the progress with tracking. However it did arrive safe and well. Thank you.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.