business logo of Azzlee

AzzleeReviews 11,030

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Florida
1 review
0 helpful votes
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Excellent customer service
December 1, 2022

I got my order in a decent amount of time and got what I ordered down to correct size and everything

Date of experience: December 1, 2022
Australia
1 review
0 helpful votes
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Shipping
December 1, 2022

Placed express and unfortunately it did not get delivered in 3 days as expected

Date of experience: December 1, 2022
Australia
1 review
0 helpful votes
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Great
December 1, 2022

It was really a good experience and easy to order.

Date of experience: December 1, 2022
Canada
1 review
0 helpful votes
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Christmas Casual
December 1, 2022

This top is perfect for the holidays. Good quality & fits great. Lovely Christmas colours.

Date of experience: December 1, 2022
Australia
1 review
0 helpful votes
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Tops were very small
December 1, 2022

Experience was ok. I wanted to return them, but then realised they had to go to America, so was easier to get refunded for one top & give the others away.
Email replies were very quick & efficient.

Date of experience: December 1, 2022
Australia
1 review
0 helpful votes
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Felt that the Large, I ordered may be smaller than I expected. I know I will put on the weight I've lost through treatment this year, so I still order Large.

Date of experience: December 1, 2022
Australia
1 review
0 helpful votes
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Shopping made easy
December 1, 2022

Great styles and true to size. The fabric is good quality

Date of experience: December 1, 2022
Michigan
1 review
0 helpful votes
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Notifications
December 1, 2022

I was not sent an email to be able to tract package. However, it was delivered within a reasonable amount of time. The coat was a little thinner than I expected, but very cute. The shirt fits well and did not shrink when I washed it.

Date of experience: December 1, 2022
Australia
1 review
0 helpful votes
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Not happy
December 30, 2022

Pants are too long not capri at all and horrible material.
I didn't receive dress.
Grey top is totally not as in photo as no under white shirt and a different material as to photo.
White top very see through material.

Date of experience: November 30, 2022
Australia
1 review
0 helpful votes
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Not umpressed
December 30, 2022
Updated review

Loved it onlinw but arrived and thw quality is poor and colour is navy not black as described for one of the T shirts

Date of experience: November 30, 2022

Loved the look
November 6, 2022
Previous review

Loved the look

Date of experience: November 6, 2022
Australia
1 review
0 helpful votes
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Have been wanting this too for some time and now I hope I have it. I just love it.
Thanks!

Date of experience: November 30, 2022
Australia
1 review
0 helpful votes
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Lovely fabrics and great designs
November 30, 2022

I did not receive the Light grey plus size summer top... I received another top in its place. This top has frills on the hips. I would never order that. Overall I love what you have sent me.

Date of experience: November 30, 2022
Oregon
1 review
0 helpful votes
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Item not sent correctly but they did correct it and sent it.

Date of experience: November 30, 2022
Australia
2 reviews
0 helpful votes
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As stated above the pants I received are cheap old fashioned straight leg ones. Wry disappointing and further more it's almost impossible to get a full refund and reurn tgem

Date of experience: November 30, 2022
Canada
1 review
0 helpful votes
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Nice and easy
November 30, 2022

Beautiful tops, will be back, exactly what I was looking for and nice fitting

Date of experience: November 30, 2022
Canada
1 review
9 helpful votes
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I ordered 4 long sleeved tops. All the same size. What I got were all different sizes and one had a set in stain that is permanent. The shirts took a while to get here and I was happy they finally came as there's no guarantees these days. Sadly only one shirt fit correctly. It's not worth the trouble and expense to try and return the others. Disappointed but not too surprised.

Date of experience: November 30, 2022
Australia
1 review
0 helpful votes
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Follow up
November 29, 2022

Impressed to receive a follow up email to determine at what stage my order / experience was at. This gave me the opportunity and avenue to bring a delay to their attention.

Date of experience: November 29, 2022
Canada
1 review
0 helpful votes
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Package arrived in good time.
November 29, 2022

All OK, just find the fabric a bit thinner with all 3 sweaters than I was hoping...

Date of experience: November 29, 2022
Australia
1 review
1 helpful vote
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The quality and sizing was poor. When I tried to get a refund they tried to offer me 1/4 of the price to not send it back. I keep on asking for the return address as the site says.au which indicates Australia but they are saying that I have to return it to the USA and that will costs a lot so just take the minimum refund

Date of experience: November 29, 2022
New Zealand
1 review
0 helpful votes
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Love the product.
November 29, 2022

I was disappointed, not to have been able to follow the progress with tracking. However it did arrive safe and well. Thank you.

Date of experience: November 29, 2022