business logo of Azzlee

AzzleeReviews 11,049

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
New York
1 review
0 helpful votes
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First Time Ordering
January 25, 2023

Easy - First time user: I hope the quality & size are accurate and well made.

Date of experience: January 25, 2023
Maine
1 review
0 helpful votes
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Navy floral maxi dress
January 25, 2023

The dress arrived within the time expected and it fits nicely.

Date of experience: January 25, 2023
Virginia
2 reviews
0 helpful votes
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Sweater substitute
January 25, 2023

Experience was fine, I just didn't receive the sweater I expected.

Date of experience: January 25, 2023
Australia
1 review
0 helpful votes
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First order from Azzlee's
January 25, 2023

This is the first time I ordered from Azzlee's and I am impressed with the fast delivery. It would be good to have a easier return policy though. I will contact customer services tomorrow for items that are too small.

Date of experience: January 25, 2023
Australia
1 review
0 helpful votes
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Delivery process very slow
January 24, 2023

Goods were in Australia but took 3 weeks to be delivered via Brisbane then Sydney and then back to Tweed Heads - dealings with this delivery service have not been great in the past where regional cities are involved

Date of experience: January 24, 2023
Australia
1 review
0 helpful votes
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Delivery Problems
January 24, 2023

Had problems with delivery as Track17 is not the courier.Tracking misleading need better info frustrating.Relieved when parcel arrived.

Date of experience: January 24, 2023
Australia
1 review
0 helpful votes
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Customer service very good
January 24, 2023

Ordered wrong size dress so wanted exchange for larger size. It took a while but emails kept me updated

Date of experience: January 24, 2023
Australia
1 review
0 helpful votes
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Summer top
January 24, 2023

Not bad at least they came in the right size other clothing shops send the wrong size or a different article

Date of experience: January 24, 2023
New Zealand
1 review
0 helpful votes
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First time purchaser
January 24, 2023

Good fast shipping and clothes fitted well. I will buy again

Date of experience: January 24, 2023
Minnesota
2 reviews
0 helpful votes
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Red Snowflake Shirt
February 23, 2023
Updated review

It took over a month to get my items. They finally told me that my purchase was lost & asked if I wanted to reorder or just cancel. I got home & it had been delivered that day. I didn't like one of them as it was not as shown it picture. I asked for an exchange for another item & you tried to convince me to keep it for a small fee, plus pay for the new item. When corresponding back & forth I never get an answer for 2 days. Now it is very difficult to try & figure out how to do this exchange. I really like a lot of your items I see, but am so scared to try this again. I have been dealing with this order for almost 2 months.

Date of experience: January 24, 2023

So far so good
December 9, 2022
Previous review

So far so good. Hoping the sizing works.

Date of experience: December 9, 2022
Canada
1 review
0 helpful votes
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Pleased with purchase
January 23, 2023

Arrived quickly & met my expectation. Loved the colour & the style.

Date of experience: January 23, 2023
Australia
1 review
0 helpful votes
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Poor Experience
February 22, 2023

Poor Quality items. Will never buy from you again. Sizing all wrong and what you receive is not what is in the picture. Will never buy from you again and will not recommend your company to anyone.

Date of experience: January 23, 2023
South Carolina
1 review
0 helpful votes
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Overall, pretty good.
February 22, 2023

I enjoyed shopping the offerings, but didn't like my item because the colors were different than shown. Other than that, ordering was easy, shipping prompt.

Date of experience: January 23, 2023
Australia
1 review
0 helpful votes
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Disappointing
February 22, 2023
Updated review

Very disappointed with the fabrics which were either thin and/or rough to the touch. Blouse shrunk in cold hand wash.

Date of experience: January 23, 2023

Lots to choose from
January 3, 2023
Previous review

Lots to choose from. Easy to navigate.

Date of experience: January 3, 2023
Australia
1 review
0 helpful votes
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Customer service was great website easy to read. Sizing on the small size

Date of experience: January 22, 2023
Australia
1 review
0 helpful votes
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Worth a shot
January 22, 2023

Easy shopping experience. Lovely clothing
……………………………………………………

Date of experience: January 22, 2023
Australia
1 review
0 helpful votes
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Very good
January 22, 2023

Pants fitted very well. The size chart was very good and they took 2 weeks to come.

Date of experience: January 22, 2023
Georgia
1 review
0 helpful votes
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Color of sweater - didn't care for
February 20, 2023

Colors were much different than what was shown in the advertisement

Date of experience: January 21, 2023
Mississippi
1 review
0 helpful votes
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Ruffled tank
January 21, 2023

Was just like the picture. Love the material. Was quick delivery also.

Date of experience: January 21, 2023
South Dakota
3 reviews
0 helpful votes
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Sweater review
January 21, 2023

Love it and the color is perfect, It fits fine and is just right for every day wear.

Date of experience: January 21, 2023