From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Sizes run small but this is a beautiful sweater. I love it!
The site was easy to navigate. The prices were great and the quality of the items received was perfect.
Site is easy to use, quality of items was good. I do need to return a few things for different sizes. I reached out to customer service about my return/exchange and hope to hear back from them soon.
Good communication, shipping a little slow to NZ, but overall happy.
Good communication, reasonably fast shipping to NZ. Happy.
This is why I should never buy online. I need to touch and feel the product.
Quick and easy to follow on line. They emailed to let me know when my items would be sent sent by. And then again to say the items were on the way.
I like the fact that I can pay eith PayPal, but I would have liked to have more details about the fabrics these dresses are made of.
I have received the above and I am returning it. I have emailed you twice now and you needed my tracking number. The tracking number is **************590 34. This is in regard to item number ZL**************. I have requested the credit being put on my MasterCard, thank you and if you need to contact me, please do so through email. Thank you for your time and consideration Carol.
Somewhat disappointing, everything looked lovely on the website, different in real life
These pants are true to size quality fabric good communication fast postage very happy
Good prompt service but fabric not as expected from illustration
It toke over a month to get my product. The product was not the material I thought it would be. I do like the pictures on the sweatshirt.
Never buy from this company. Ordered before Thanksgiving. Didn't get items until January 15. Gave me unreceived tracking #. Blamed delay on USPS and snowstorm 250miles away. Wouldn't let me cancel order.
Not sure what size to order to get a fit. Product is great quality but too small.
Other than a bit longer in time everything was great
I find it a bit difficult & hope I can return if they don't suit me
The fabric featured in the advert bore no resemblance to what arrived. Shan't be shopping online again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members