From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I should know better than ordering from these sights that all show the same clothes...shipping from overseas. Lesson learned...won't order again.
Very disappointing none of the garments were of good standard. Fabric and style very disappointing
No issues with my order.!
All went well!
I do not like this review, tho wherei have to keep typing...
In addition to the above three items which were much too small to be 2Xs I also ordered and received a kacki pair of pants sized SMALL. I need to return all items for refund but need instructions which I requested yesterday. Please advise immediately.
Quoted 3/5 days to ship and this order took almost 4 weeks to arrive! Messages to customer service just received a response back stating it was COVID's fault and here was the tracking number link. Received this package this morning but the link is still showing as it being in transit so not that useful!
I have contacted your returns dept expressed my desire to return both items at my own cost and was denied after repeated email exchanges. I am very disappointed with your service and will never buy or recommend your products to others.
Found by accident. First purchase with Azlee.
Size large, sleeves are too tight for me to wear comfortably. I need to kniw how to return this item.
Found by accident. First purchase with Azzlee. Time will tell if mdse. Is acceptable and if I'll buy with you again.
I wish to return the items received. There was no order slip or return form included. Please send a return form to my email. The items do not fit well. Thank you, Donna Ernst
I only received three of the items. 1 was the wrong size and the other two did not fit. They tend to run small. I never received the navy blue summer casual pants.
Great. This was my first time shopping on line. Great response time for shipment. One out fit did not fit.
Can't wait to get my items everything looks so pretty and comfortable
The items I ordered were not of good quality and did not resemble the pictures of the products advertised. When I asked for a return/ refund, I was given the option to keep the items and get a partial refund or pay for the return postage to return the items. I will not order from this site again!
Delivery was on time, and customer service was good fast response to my email. Overall I am happy. 5 out of 6 items were good fit only one didn't. Really love the T-shirts.
Bought 4 x tops, first time buyer. 2 were great and sizing perfect. Other 2 slightly smaller which I wouldn't have purchased if I had tried on in a shop
Very good service and quick to deliver. Tops lovely quality and just the same as shown. Would definitely but again.
Excellent! Everything fit and looks great. Products were exactly as the pictures.
I ordered for a vacation, 4 to 5 weeks in advance, the clothes just made it!
Easy to use sight. Tracking & parcel delivery times where good.
Happy with style & fit although I was expecting a better quality of fabric for the price.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members