business logo of Azzlee

AzzleeReviews 11,053

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Florida
4 reviews
0 helpful votes
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Fine
March 24, 2023
Updated review

Communication is Just a bit out of whack since they're in China

Date of experience: February 22, 2023

So far so good--my sister found you and suggested I...
February 2, 2023
Previous review

So far so good--my sister found you and suggested I hop on

Date of experience: February 2, 2023
California
1 review
0 helpful votes
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See above
March 24, 2023

Probably not order again, too petite for your clothes

Date of experience: February 22, 2023
Michigan
1 review
0 helpful votes
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Shirts
February 22, 2023

They are adequate quality kind of a little more thinner than I like but unfortunately they were too small. I usually wear an extra large and that's what I ordered and they were way too small. But they are super cute.

Date of experience: February 22, 2023
California
1 review
3 helpful votes
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Returns
March 24, 2023

After many emails I still have not received your address to return the items that are to small I don't understand why you cannot provide this They're still in the package never been worn Please send me this information I like your clothes but this experience makes me not want to buy from you again. Sorry!

Date of experience: February 22, 2023
Florida
1 review
0 helpful votes
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First time buyer
February 22, 2023

The top I purchased was good quality and beautiful just like the photo and the fir was perfect

Date of experience: February 22, 2023
Vermont
1 review
0 helpful votes
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Runs small
February 22, 2023

I was looking forward to and expecting to have the flow the picture shows. They ran much smaller than I expected.

Date of experience: February 22, 2023
France
1 review
0 helpful votes
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Mon expérience:
March 24, 2023

Livraison un peu longue.
Tissu du pantalon différent de celui du haut. Dommage pour un ensemble.

Date of experience: February 22, 2023
Australia
1 review
0 helpful votes
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Garment sizing.
March 24, 2023

It took 61/2 weeks for my order to be delivered, but it arrived safe and sound eventually. I was disappointed that the sizes weren't as I expected. I take a size 8 and expected the smallest size to fit within reason, but to my disappointment all the garments especially the pants were much too large (more size 10 -12). Maybe you need to consider having an extra small size, for us of the smaller build. The colours weren't the same as depicted in the photos, except for 1 out of 4 garments, so that was also a disappointment..

Date of experience: February 21, 2023
Australia
1 review
0 helpful votes
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Quality not as expected.
March 23, 2023

All good with order and delivery product was slight poorer quality than expected but I will wear.

Date of experience: February 21, 2023
California
3 reviews
0 helpful votes
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I have been asking for a return label since I received my order.
I have been asked to take a partial refund twice for items that are not satisfactory and have declined the offer.
I am merely asking for a return label which seems impossible to obtain.

Date of experience: February 21, 2023
Illinois
1 review
0 helpful votes
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Don't waste your money
March 23, 2023

Cheap materials. Poor fit. Too expensive for what it is. I will not order from this outfit again. Plus, the web site makes it appear that the company is in the U.S.A. when actually items ship from Asia somewhere.

Date of experience: February 21, 2023
Canada
1 review
0 helpful votes
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Good but not fabulous
February 21, 2023

Shipping took a bit longer but great tracking and good customer service follow up.

Date of experience: February 21, 2023
Washington
3 reviews
0 helpful votes
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They fight to not refund you
March 23, 2023

I placed an order with 4 different items. For my surprise they are made of cheap fabric and didn't look like the photos. Tried to return 3 items and they offered 35% refund and to me to keep the items. They didn't reimburse me what they offered!
Also you can find the exact same photos on 3 different websites!

Date of experience: February 21, 2023
North Carolina
1 review
0 helpful votes
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Good service
February 21, 2023

Received item in timely fashion
Loved to top - sleeves were a little tight!

Date of experience: February 21, 2023
Pennsylvania
1 review
0 helpful votes
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Clothes
March 23, 2023

Bad was time and money I wear a true 2 tee this where mire like a lardge if that never recieved two that were pictured so will never place another order

Date of experience: February 21, 2023
Wisconsin
2 reviews
0 helpful votes
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Clothing
February 21, 2023

Site is easy to use. I am looking forward to my items to arrive.

Date of experience: February 21, 2023
Georgia
1 review
0 helpful votes
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My purchases
February 21, 2023

I had to wait for my purchases., a while, but they came today.

Date of experience: February 21, 2023
Wisconsin
1 review
0 helpful votes
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Poor quality
March 22, 2023
Updated review

Poor quality clothing, not the natural looking fibers in the advertising

Date of experience: February 20, 2023

Easy experience
January 31, 2023
Previous review

Easy experience

Date of experience: January 31, 2023
Maine
1 review
0 helpful votes
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All went well
February 20, 2023

Delivery was very timely and condition of products is good.

Date of experience: February 20, 2023
France
1 review
0 helpful votes
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Bon produit conforme
February 20, 2023

Bon produit conforme au catalogue, livraison sous 20 jours,bonne experience

Date of experience: February 20, 2023