Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
No valid tracking number
Very very difficult to attempt return. Felt like I was possibly being scammed and still doubtful that I'll get my refund.
Have not received my merchandise, the tracking number given shows no package
Listed and customer service sent the same incorrect tracking # and still I have not received my order
I had ordered clothes for a vacation but did not receive items until I came home, also the quality is not what I expected.
I wanted to return or exchange item for larger size.
Their sizing chart is very inaccurate ( clothing runs very small). I'm a size medium, but ordered large and still very snug fitting. I reached out to company and they never responded. Lost $. I donated item to charity.
One shirt right size, other shirt of same size too small. Sizing problem
When I finally received the quality was horrible
Going to return
My top is fine. Both bottoms are way too big. The jeans are wider and do not fit like picture.
I placed an order for an upcoming vacation on April 13. I didn't hear another thing until this past week. Now I was posed a question if I wanted to receive the remaining items. No matter what now, I won't have the outfits for vacation.
The prices were very reasonable and clothing looked cute and comfortable. Clothes that arrived were very small for the sizes ordered and fabrics are very thin. Probably will not order again.
I thought the items were beautiful as pictured but the actual products were very inferior. It was too difficult to figure out how to return plus cost to return. I'll never buy anything from this company again
Size of tops extremely large and material very thin and appearing substandard in quality...unlike pictures online...
I saw really cute tops and leggings I needed. Excited to order. They processed my payment yet I never received the clothes. They sent me an email to see if I received my purchase, I answered no. They did nothing then sent me this email to rate my experience!
I ordered several pieces from Azzlee. It was easy to shop but it took a month to receive the clothing. The quality was bad and the sizes were off from what the website recommends.
No Communication had to call customer service and had to text them No Help. Customer service had no idea where my package was at any time and it was a late last-minute delivery. With NO Communication as to it being delivered almost missed as mail had been stop and held during our travels size was so off took to A seamstress and had her verify the wrong sizing measurements very very disappointed as the picture showed a very pretty dress yet again win arrived. The color was so off so I will not shop for you again. Will I give you good reviews and I will tell everybody I know don't the dress is so thin and cheap that it's not worth the money, very disappointed you should be disappointed in yourself
Trying to edit quantity was terrible. Had to go back and forth a few times then back to shopping to find it.
Thes shipping to area was not understadable. Asked for address when I think it should have been fist name then a couple of lines down it said first address. Not clear. On the web site when I just wanted to get a closer view I had to put it in the basket but then I went to basket and they all were not there.
Item not as shown and they sent two times same item and won't give me address to send back
Good website but not able to track delivery as of today
The transaction went well, and was easy, from purchase to delivery.
Thank you
The person I was emailing with was very understanding and I decided on the 30%back. It was way too expensive to send the product back. I took a couple of articles to my seamstress to alter for $77 and hopefully I will be able to wear them. Everything looks beautiful on your website but they are truly deceiving. They are not what they appear to be.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.