business logo of Azzlee

AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Ohio
1 review
0 helpful votes
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Wouldn't shop here again.
May 15, 2024

No valid tracking number
Very very difficult to attempt return. Felt like I was possibly being scammed and still doubtful that I'll get my refund.

Date of experience: May 7, 2024
Washington
1 review
0 helpful votes
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Where is my order
May 15, 2024

Have not received my merchandise, the tracking number given shows no package
Listed and customer service sent the same incorrect tracking # and still I have not received my order

Date of experience: May 7, 2024
Pennsylvania
1 review
0 helpful votes
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Arrived to late
May 15, 2024

I had ordered clothes for a vacation but did not receive items until I came home, also the quality is not what I expected.

Date of experience: May 7, 2024
Pennsylvania
1 review
0 helpful votes
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I wanted to return or exchange item for larger size.
Their sizing chart is very inaccurate ( clothing runs very small). I'm a size medium, but ordered large and still very snug fitting. I reached out to company and they never responded. Lost $. I donated item to charity.

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Not happy with sizing
May 15, 2024

One shirt right size, other shirt of same size too small. Sizing problem

Date of experience: May 7, 2024
Florida
1 review
0 helpful votes
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Service
May 15, 2024

Great service and fast shipping at a very reasonable price

Date of experience: May 7, 2024
New Jersey
1 review
0 helpful votes
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Not happy
May 15, 2024
Updated review

When I finally received the quality was horrible
Going to return

Date of experience: May 7, 2024

So far 😊 so good
April 22, 2024
Previous review

So far 😊 so good

Date of experience: April 12, 2024
Michigan
1 review
0 helpful votes
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Pants/jeans
May 15, 2024

My top is fine. Both bottoms are way too big. The jeans are wider and do not fit like picture.

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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No new outfits for vacation
May 15, 2024

I placed an order for an upcoming vacation on April 13. I didn't hear another thing until this past week. Now I was posed a question if I wanted to receive the remaining items. No matter what now, I won't have the outfits for vacation.

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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You get what you pay for
May 15, 2024

The prices were very reasonable and clothing looked cute and comfortable. Clothes that arrived were very small for the sizes ordered and fabrics are very thin. Probably will not order again.

Date of experience: May 6, 2024
Kentucky
4 reviews
0 helpful votes
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Not same as pictured
May 15, 2024

I thought the items were beautiful as pictured but the actual products were very inferior. It was too difficult to figure out how to return plus cost to return. I'll never buy anything from this company again

Date of experience: May 6, 2024
Pennsylvania
1 review
0 helpful votes
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Size of tops extremely large and material very thin and appearing substandard in quality...unlike pictures online...

Date of experience: May 6, 2024
Florida
1 review
0 helpful votes
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Paid but never got the clothes I ordered!
May 15, 2024
Updated review

I saw really cute tops and leggings I needed. Excited to order. They processed my payment yet I never received the clothes. They sent me an email to see if I received my purchase, I answered no. They did nothing then sent me this email to rate my experience!

Date of experience: May 6, 2024

Like the inventory
April 20, 2024
Previous review

Like the inventory

Date of experience: April 10, 2024
Ohio
1 review
0 helpful votes
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Not good quality
May 15, 2024
Updated review

I ordered several pieces from Azzlee. It was easy to shop but it took a month to receive the clothing. The quality was bad and the sizes were off from what the website recommends.

Date of experience: May 6, 2024

Slow website
April 20, 2024
Previous review

Slow website

Date of experience: April 10, 2024
Florida
1 review
0 helpful votes
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No Communication had to call customer service and had to text them No Help. Customer service had no idea where my package was at any time and it was a late last-minute delivery. With NO Communication as to it being delivered almost missed as mail had been stop and held during our travels size was so off took to A seamstress and had her verify the wrong sizing measurements very very disappointed as the picture showed a very pretty dress yet again win arrived. The color was so off so I will not shop for you again. Will I give you good reviews and I will tell everybody I know don't the dress is so thin and cheap that it's not worth the money, very disappointed you should be disappointed in yourself

Date of experience: May 6, 2024

Good so far, time will tel
April 25, 2024
Previous review

Good so far, time will tel

Date of experience: April 15, 2024
Arizona
3 reviews
0 helpful votes
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Frustrating
May 15, 2024

Trying to edit quantity was terrible. Had to go back and forth a few times then back to shopping to find it.
Thes shipping to area was not understadable. Asked for address when I think it should have been fist name then a couple of lines down it said first address. Not clear. On the web site when I just wanted to get a closer view I had to put it in the basket but then I went to basket and they all were not there.

Date of experience: May 6, 2024
Texas
3 reviews
0 helpful votes
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Disappointed
May 15, 2024

Item not as shown and they sent two times same item and won't give me address to send back

Date of experience: May 6, 2024
Virginia
1 review
0 helpful votes
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Good website but not able to track delivery as of today

Date of experience: May 6, 2024
California
3 reviews
0 helpful votes
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The transaction went well, and was easy, from purchase to delivery.
Thank you

Date of experience: May 6, 2024
New York
1 review
0 helpful votes
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The person I was emailing with was very understanding and I decided on the 30%back. It was way too expensive to send the product back. I took a couple of articles to my seamstress to alter for $77 and hopefully I will be able to wear them. Everything looks beautiful on your website but they are truly deceiving. They are not what they appear to be.

Date of experience: May 6, 2024