business logo of Azzlee

AzzleeReviews 11,062

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Florida
1 review
0 helpful votes
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Slow
May 15, 2024

I ordered to wear to a wedding! My order was placed 3 weeks prior. I still have not received my merchandise.

Date of experience: May 8, 2024
New York
2 reviews
0 helpful votes
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I disputed the purchase on my credit card, emailed the merchant they notified. I returned the merchandise at my own expense. I am awaiting a full refund.

Date of experience: May 8, 2024
Texas
1 review
0 helpful votes
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I discovered after I placed the order that it was coming from China. It was not sized for an American woman. I ordered an XLsnd the item I received would fit a Lg. Or Medium. Very disappointing.

Date of experience: May 8, 2024
Illinois
1 review
0 helpful votes
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Arrived way past the date you promised
May 15, 2024
Updated review

Very easy to order items however they were so late arriving I was afraid I had been scammed.

Date of experience: May 8, 2024

Very easy to order items
April 26, 2024
Previous review

Very easy to order items

Date of experience: April 16, 2024
Florida
1 review
0 helpful votes
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Two dresses
May 15, 2024
Updated review

Hoping one of these dresses works for a wedding. However, neither worked. Both my size but one was too small and other too flimsy

Date of experience: May 8, 2024

Hoping one of these dresses works for a wedding
April 28, 2024
Previous review

Hoping one of these dresses works for a wedding

Date of experience: April 18, 2024
Pennsylvania
1 review
0 helpful votes
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The dress us too tight. I would like to return for a refund. If refund is given I will order items I feel will fit.

Date of experience: May 8, 2024
Colorado
1 review
0 helpful votes
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It took about 2 1/2 weeks to get my order. When I finally figured out how to track it I saw that it took a week before it actually left for delivery.

Date of experience: May 8, 2024
Missouri
1 review
0 helpful votes
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Returns
May 15, 2024

It is difficult to return an item. The responsibility for the return falls totally on the customer.

Date of experience: May 8, 2024
Michigan
1 review
0 helpful votes
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Unfortunately I will need to return all of the items as they don't fit.

Date of experience: May 8, 2024
Florida
1 review
0 helpful votes
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REVIEW
May 15, 2024

The pants I got were not true to size. Better size up a couple sizes if you want to be comfortable. And they are vertically impossible to return. Not easy at all.

Date of experience: May 7, 2024
California
2 reviews
0 helpful votes
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I had some questions about items.when I tried to return, they tried to get me to keep the goods ( they didn't fit).they delayed telling me the return address. I hate them!

Date of experience: May 7, 2024

I had some questions about items
April 23, 2024
Previous review

I had some questions about items.

Date of experience: April 13, 2024
California
3 reviews
1 helpful vote
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I'm glad I didn't need these clothes right away
May 15, 2024
Updated review

Way too long long of a delivery time. The clothes are very well- constructed, high-quality material, and fit me perfectly, though.

Date of experience: May 7, 2024

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April 21, 2024
Previous review

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Date of experience: April 11, 2024
Michigan
1 review
0 helpful votes
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Product does not match website
May 15, 2024

I purchased four shirts. One was made of such thin material you could see through both the front and back put together. It could never be worn on it's own. The second was the correct shirt, but was long and below the waist on the website, and short and above the waist in real life. The third was a beach print that I did not order (I ordered a similar pattern) and it was more than doubly too large for me even though the tag said XL. The fourth was what I ordered and it fit correctly. That's $100 of clothing that I can not wear and have to figure out how to return. Very unhappy.

Date of experience: May 7, 2024
North Carolina
1 review
0 helpful votes
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Terrible customer service!
May 15, 2024

I have returned a dress. I never received info from you on an address. I used the return address and hope it gets to you!

Date of experience: May 7, 2024
Illinois
2 reviews
0 helpful votes
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Color
May 15, 2024

I like the design of this top but the color did not match the photo image. Part if design looked faded. I thought about returning it but there were no return instructions.

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Not good service.
May 15, 2024

I ordered clothes to take on my vacation. I even paid extra for faster delivery. That was a month ago & I still have NOT received my order! Very disappointing :(

Date of experience: May 7, 2024
Texas
2 reviews
0 helpful votes
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Poor quality
May 15, 2024

Received top in timely manner, but it was poor quality.

Date of experience: May 7, 2024
Texas
1 review
0 helpful votes
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Dissapointed
May 15, 2024

Great selection, only sizes are not US sizes. Took several weeks to arrive. Material was rather thin and see through and didn't give at all. Return took some time but I received money back after paying for shipping. Overall, not happy

Date of experience: May 7, 2024
New York
1 review
0 helpful votes
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Quality not good!
May 15, 2024

It took almost 3 weeks to get the clothing and the quality of the tops was not up to standard. Very flimsy and poor quality cloth!

Date of experience: May 7, 2024
Oklahoma
1 review
0 helpful votes
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I needed to exchange a blouse for a larger size and return a pair of shorts buying a different style. I was offered to pay $ to return them plus my expense to ship them back. The amount was higher than the blouse I was exchanging. Needless to say, and although the quality of items were good, I will not purchase from them in the future. Maybe I misunderstood the return email but was told not to mail products to the address they came from that wasn't their address 🤷🏻‍

Date of experience: May 7, 2024