Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
I discovered after I placed the order that it was coming from China. It was not sized for an American woman. I ordered an XLsnd the item I received would fit a Lg. Or Medium. Very disappointing.
Very easy to order items however they were so late arriving I was afraid I had been scammed.
Hoping one of these dresses works for a wedding. However, neither worked. Both my size but one was too small and other too flimsy
Hoping one of these dresses works for a wedding
The pants I got were not true to size. Better size up a couple sizes if you want to be comfortable. And they are vertically impossible to return. Not easy at all.
I had some questions about items.when I tried to return, they tried to get me to keep the goods ( they didn't fit).they delayed telling me the return address. I hate them!
Way too long long of a delivery time. The clothes are very well- constructed, high-quality material, and fit me perfectly, though.
I purchased four shirts. One was made of such thin material you could see through both the front and back put together. It could never be worn on it's own. The second was the correct shirt, but was long and below the waist on the website, and short and above the waist in real life. The third was a beach print that I did not order (I ordered a similar pattern) and it was more than doubly too large for me even though the tag said XL. The fourth was what I ordered and it fit correctly. That's $100 of clothing that I can not wear and have to figure out how to return. Very unhappy.
I have returned a dress. I never received info from you on an address. I used the return address and hope it gets to you!
I like the design of this top but the color did not match the photo image. Part if design looked faded. I thought about returning it but there were no return instructions.
I ordered clothes to take on my vacation. I even paid extra for faster delivery. That was a month ago & I still have NOT received my order! Very disappointing :(
Received top in timely manner, but it was poor quality.
Great selection, only sizes are not US sizes. Took several weeks to arrive. Material was rather thin and see through and didn't give at all. Return took some time but I received money back after paying for shipping. Overall, not happy
It took almost 3 weeks to get the clothing and the quality of the tops was not up to standard. Very flimsy and poor quality cloth!
I needed to exchange a blouse for a larger size and return a pair of shorts buying a different style. I was offered to pay $ to return them plus my expense to ship them back. The amount was higher than the blouse I was exchanging. Needless to say, and although the quality of items were good, I will not purchase from them in the future. Maybe I misunderstood the return email but was told not to mail products to the address they came from that wasn't their address 🤷🏻‍
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.