From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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It was very easy to shop, there is a variety of pieces of clothing. Delivery was surprisingly quick and the products fit as described and are of a good quality. Easy to track the delivery. I would surely shop again.
I'm not 100% satisfied but still, I will buy again on the site!
Website easy to use...my order arrived in a timely manner. I like that Azzlee's offers styles not easily found in stores or other sites.
It was a good experience purchasing clothes via online.
I first worried that my order was not received within 15 days as my order confirmation stated as I plan to wear these outfits to my cruise trip soon. I haven't tried them out but I sure like the clothes I purchased,
Thank you
Easy to navigate web site. Great products. Great products. Great prices.
Will not order from this company again cheap material and wrong size would not refund money for item.
One shirt is too small and I would like to know how to return it I did not contact anyone until now I have no phone number or way to contact them my email is NMR *******@aol.com please send me info on how to return this item
Dress okay quality but was not a good style for me. Response time has been slow on my return service information - six days with not response.
This was my first experience with Azzlee. I received the products without any issue. I was disappointed with the dress I ordered, but I like the 2 tops.
Items on the website look attractive, communication was good re: the fulfillment of the order and shipping, items all arrived together and in a reasonable amount of time.
Returns are not free (postage is required by the customer). I've yet to find out how the return process works as I'm just initiating that process now.
The site would benefit from clearer material information for the unsuspecting buyer. The shipping takes an abnormally long time over 4 weeks to get your products.
When I first received the shorts, I was disappointed and didn't think they were what I had expected. However, when I put them on, they looked good and felt great. Great for just casual wearing. Would like to buy another pair.
Moins de qualité que j'aurais voulu. Je ne recommanderai pas.
I was impressed with receiving my order so quickly and items purchased did not disappoint, what you see is what you get.
Long shipping time, cheaply made product, skimpy sizing
Fine considering the price. Fabric is average. Fit is good.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members