From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Kina and Tam
Strange Cvlt
Lululemon
Tripulse
Wythe
Land's End
Ben Sherman
Vuori
Bleu Rod Beattie
Free Country
Janji
Marine Layer
Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Dress looks beautiful many options shipping took a little long
Im happy to placed my order. Now I will wait to see the quality of the clothes.
I like the 3 items, quality is different and the sizes are deferents from the measurement charge. So I need to return them, I already wrote 3 messages asking to where return them but without a response
Commande livree par un livreur qui n a soit disant pas trouve l adresse...a quelque metres de la maison
Apres avoir interrogé l equipe azzlee qui a éte tout de suite reactive on a retrouve le colis
Product received but quality is awful and they do not fit. I have repeatedly tried to initiate a return and am getting the run around. Stay away from this company.
I was dismayed to find your site is another company from China that ships from the US to convince people it is a U.S. company. Slow shipping, cheap merchandise.
I ordered five cotton items and a swimsuit. The swimsuit is beautiful and the cotton pants are comfy. However both tops were NOT cotton as they had been advertised on the website. Now I can't find out how to return them and get a refund.
Much too small fit. Other things ordered in the same size were a good fit.
Good quality & perfect fit. Have received excellent service.
The item was received in a short period of time...quality material in the shirt was fine. And i have since ordered another item which has already been shipped to me.
Need a larger size on each item. Like the style and fabric. Just need to exchange
They came quickly and in good shape. Darling and fit well. I appreciated that the top portioned was lined so the shape of the thighs aren't visible. Thank you for that, since I am not a runway model!
Can't trust sizes. Ordered extra large and fit feels like a medium.
I received a top on another order. I was very pleased with the item, also the fast delivery! I look forward to this new order!
My order came very quickly, it was just like described, and of good quality!
I understand that pictures and actual items are not going to match, but I was very disappointed in 2 of my items that didn't quite match what I had in mind. Also, your sizing is terrible. I will not be using this site again.
So far so good…I'll have a better opinion upon receiving
The garment I received was misrepresented in on-line photo. I was completely unsatisfied with the quality of craftsmanship and fabric and color of the garment i received. I contacted their customer service for instructions regarding returning garment for full refund, however they offered me only 50% of what I paid.
So much choice, cant wait to wear what I have ordered
As many reviewers have stated, sizing ovaries hugely and is very inconsistent. VERY disappointing as reports of the ability to return items are abominable- clearly you get what you pay for
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members