business logo of Azzlee

AzzleeReviews 11,053

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
Write a Review

From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@azzlee.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
grey star
grey star
grey star
grey star
grey star

Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,880 reviews
Arizona
1 review
0 helpful votes
Follow Andrea R.
Unfollow Andrea R.
Send Message
Share Review
Report Review

Ordered Feb 22
April 7, 2023
Updated review

I didn't receive the items until 3/8/23. Quality of material is fair.

Date of experience: March 8, 2023

Easy website
February 2, 2023
Previous review

Easy website

Date of experience: February 2, 2023
Canada
1 review
0 helpful votes
Follow Cecilia W.
Unfollow Cecilia W.
Send Message
Share Review
Report Review

Do NOT waste your money
April 7, 2023

Poor quality fabric, ill fit. Just received and got rid of the pieces right away. Very disapointing.

Date of experience: March 8, 2023
Illinois
1 review
0 helpful votes
Follow Beverly P.
Unfollow Beverly P.
Send Message
Share Review
Report Review

Not good quality
April 7, 2023

I have never had such a bad experience trying to return something. The quality of clothing is not the caliber that I'm used to getting. I had to submit several emails requesting a refund and kept getting a message offering me a discount or gift card and I could keep the merchandise. I don't want to keep the merchandise because it's not quality merchandise. I've concluded that I will NEVER shop here again. Please improve your quality and your refund policy.

Date of experience: March 8, 2023
Texas
1 review
0 helpful votes
Follow Nora L.
Unfollow Nora L.
Send Message
Share Review
Report Review

Odd shipping
April 7, 2023

Waiting for refund of discontinued item and discount not applied for at purchase.

I really like the cloths.

Date of experience: March 8, 2023
California
1 review
0 helpful votes
Follow Barbara R.
Unfollow Barbara R.
Send Message
Share Review
Report Review

I will continue to search!
March 8, 2023

I think the picture was much better than the product. From now on I will shop for a dress in person so I can try it on.

Date of experience: March 8, 2023
Georgia
1 review
0 helpful votes
Follow Candace E.
Unfollow Candace E.
Send Message
Share Review
Report Review

Very satisfied.
March 8, 2023

The website was user friendly. I received my items in the time that was stated. The articles came very nicely packages. They were exactly as described and pictures.

Date of experience: March 8, 2023
Florida
1 review
0 helpful votes
Follow Pamela Y.
Unfollow Pamela Y.
Send Message
Share Review
Report Review

Okay, but not what I expected.
March 8, 2023

The blue shell doesn't really match the blue of the dress.

Date of experience: March 8, 2023
Vermont
1 review
2 helpful votes
Follow Lori Q.
Unfollow Lori Q.
Send Message
Share Review
Report Review

Really nice looking clothes
March 8, 2023

As one can imagine, I was skeptical in ordering. But I finally did receive the two items which I purchased and they FIT! I got the 3x and maybe should've gotten one size up (just for comfort). But they are quite nice. I assume that they were shipped from Asia somewhere... as it took longer than claims on their website...about three weeks from time of order to I received. But what I ordered did appear... Would recommend for summertime and may purchase again.

Date of experience: March 8, 2023
Missouri
1 review
0 helpful votes
Follow Sandra X.
Unfollow Sandra X.
Send Message
Share Review
Report Review

Never again
April 7, 2023

Debated for awhile on whether or not to order, finally gave in as I liked it, very disappointed with the shirt

Date of experience: March 8, 2023
Canada
1 review
0 helpful votes
Follow Katherine U.
Unfollow Katherine U.
Send Message
Share Review
Report Review

Disappointed
April 7, 2023
Updated review

Sorry, I am disappointed, I ordered 2XX thinking there would be lots of room, I am disappointed I could not find washing instructions. I am very disappointed with the blouse with flowers and the dress. I will not shop at Azzlee again.

Date of experience: March 8, 2023

I can not wait to get my clothes, I love what you have
February 15, 2023
Previous review

I can not wait to get my clothes, I love what you have. I hope they are exactly how I imagine them to be.

Date of experience: February 15, 2023
Indiana
1 review
0 helpful votes
Follow Madrean M.
Unfollow Madrean M.
Send Message
Share Review
Report Review

NA
April 6, 2023

The blouse was so bad I don't know what to say overall.

Date of experience: March 7, 2023
Illinois
1 review
0 helpful votes
Follow Marty U.
Unfollow Marty U.
Send Message
Share Review
Report Review

Too small
April 6, 2023

I have to return everything, it runs very small. Wish it ran true to size.

Date of experience: March 7, 2023
New York
1 review
0 helpful votes
Follow Carmilla W.
Unfollow Carmilla W.
Send Message
Share Review
Report Review

Not True to Size Chart
April 6, 2023

I'm size Large so I ordered one size up X-large! The shorts were to tight and the pant wouldn't go pass my butt.

Date of experience: March 7, 2023
Colorado
1 review
0 helpful votes
Follow Jane J.
Unfollow Jane J.
Send Message
Share Review
Report Review

RN
April 6, 2023

Very unprofessional or lacking a response. I will not be doing business with your company in the future

Date of experience: March 7, 2023
Montana
1 review
0 helpful votes
Follow Ruthanne R.
Unfollow Ruthanne R.
Send Message
Share Review
Report Review

Terrible customer service, clothes looked nothing like they did online. Cheap polyester - i returned everything and only got a partial refund. What a RIP OFF!

Date of experience: March 7, 2023
Canada
1 review
0 helpful votes
Follow Claudette P.
Unfollow Claudette P.
Send Message
Share Review
Report Review

Good product
March 7, 2023

We have liked expérience with Azzlee for the order and delivery. We are waiting the return number for all the clothes.

Date of experience: March 7, 2023
Georgia
1 review
0 helpful votes
Follow Margot V.
Unfollow Margot V.
Send Message
Share Review
Report Review

Nice Selections
April 6, 2023

Sizing not consistent across styles. Hand wash fabric may not suit everyone.

Date of experience: March 7, 2023
Tennessee
2 reviews
0 helpful votes
Follow Lisa P.
Unfollow Lisa P.
Send Message
Share Review
Report Review

My opinion
April 5, 2023

Not the quality I had hoped for or expected. Am ok with some items but not as happy with items I wanted to wear to work.

Date of experience: March 6, 2023
Illinois
1 review
0 helpful votes
Follow Madonna N.
Unfollow Madonna N.
Send Message
Share Review
Report Review

Poor workmanship.
April 5, 2023

I had about 10 tops that I liked but since I had to pay for returns that didn't fit or that I didn't like, I only bought one to check it out first. The pattern was way different than what I ordered. It had fish on it. The one I got the fish were upside down and backwards. Not at all like the picture. So sad, because I am not going thru the hassle of calling and paying for the return. Sad that I didn't buy the other blouses as they were very cute, but I am not dealing with poor workmanship.

Date of experience: March 6, 2023
Arizona
1 review
0 helpful votes
Follow Hildred Q.
Unfollow Hildred Q.
Send Message
Share Review
Report Review

None
April 5, 2023

Trouble trying to return Took me to payPal and experienced major issues. Never again

Date of experience: March 6, 2023