Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
I didn't receive the items until 3/8/23. Quality of material is fair.
Poor quality fabric, ill fit. Just received and got rid of the pieces right away. Very disapointing.
I have never had such a bad experience trying to return something. The quality of clothing is not the caliber that I'm used to getting. I had to submit several emails requesting a refund and kept getting a message offering me a discount or gift card and I could keep the merchandise. I don't want to keep the merchandise because it's not quality merchandise. I've concluded that I will NEVER shop here again. Please improve your quality and your refund policy.
Waiting for refund of discontinued item and discount not applied for at purchase.
I really like the cloths.
I think the picture was much better than the product. From now on I will shop for a dress in person so I can try it on.
The website was user friendly. I received my items in the time that was stated. The articles came very nicely packages. They were exactly as described and pictures.
The blue shell doesn't really match the blue of the dress.
As one can imagine, I was skeptical in ordering. But I finally did receive the two items which I purchased and they FIT! I got the 3x and maybe should've gotten one size up (just for comfort). But they are quite nice. I assume that they were shipped from Asia somewhere... as it took longer than claims on their website...about three weeks from time of order to I received. But what I ordered did appear... Would recommend for summertime and may purchase again.
Debated for awhile on whether or not to order, finally gave in as I liked it, very disappointed with the shirt
Sorry, I am disappointed, I ordered 2XX thinking there would be lots of room, I am disappointed I could not find washing instructions. I am very disappointed with the blouse with flowers and the dress. I will not shop at Azzlee again.
I can not wait to get my clothes, I love what you have. I hope they are exactly how I imagine them to be.
The blouse was so bad I don't know what to say overall.
I'm size Large so I ordered one size up X-large! The shorts were to tight and the pant wouldn't go pass my butt.
Terrible customer service, clothes looked nothing like they did online. Cheap polyester - i returned everything and only got a partial refund. What a RIP OFF!
We have liked expérience with Azzlee for the order and delivery. We are waiting the return number for all the clothes.
Sizing not consistent across styles. Hand wash fabric may not suit everyone.
Not the quality I had hoped for or expected. Am ok with some items but not as happy with items I wanted to wear to work.
I had about 10 tops that I liked but since I had to pay for returns that didn't fit or that I didn't like, I only bought one to check it out first. The pattern was way different than what I ordered. It had fish on it. The one I got the fish were upside down and backwards. Not at all like the picture. So sad, because I am not going thru the hassle of calling and paying for the return. Sad that I didn't buy the other blouses as they were very cute, but I am not dealing with poor workmanship.
Trouble trying to return Took me to payPal and experienced major issues. Never again
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: catdab@aol.com. You can check it
Answer: Could you tell me your order number or email? I will check it.