From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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First time shopping with this brand. Looking forward to wearing the
Clothes
Loved the two piece outfit. The other two shirts I ordered i am not happy with but do not want to deal with the hassle of return shipping.
The delivery took a little longer than expected, but overall the transaction was positive.
With the exception of one, am not satisfied with my purchases.
Everything is very nice. I am happy with my order and i recommend this store
The delivery time was too long and I did not receive one of the items.
Shopping experience was fine but trying to return the items is another story! Too many hurdles to just return the items for a refund! I will be donating the items.
It came pretty quickly. Fit is not good for me. Did not like fabric
I am very upset- didn't receive my order. You took my money! SCAM!
Unfortunately, everything ran small. I will have to figure out returns.
Followed the size chart that was posted, but when the blouse arrived it was too small...
So far so good, will see if it will fit as measured. Thank you.
I was able to order without any problems. But when I received items I was disappointed. Top was two sizes too big and pants were two sizes too small.
Did not fit and do not like fabric. Took too long to receive. Will return ASAP and expect full return on payment.
So far so good. The only thing, I didn't have any way of knowing when the shipment was coming. That would have been nice. But I received the items in time for me to use them on my vacation.
Customer service for returns is very difficult. I want to return my items and the agent keeps attempting to talk me into keeping the products and issuing me a partial refund.
I ordered for an upcoming trip to a warmer climate. The prices are really good and the clothes are cute but even with ordering 2 sizes above my normal size the items run very small.
Service for return is terrible! Do not order if you are unsure. Material and quality are very poor. I did not include photos because items are packed and waiting for return info for 6 days.
Clothes come from china, no communication and you can't return them. They say you can though. Biggest scam ever.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members